Retail Development Manager (Retail Investors) A unique opportunity to shape how we attract, convert, and retain thousands of individual investors across international markets. Apply Where purpose meets growth Are you passionate about building scalable growth engines and engaging retail investors at scale? This is a unique opportunity to shape how we attract, convert, and retain thousands of individual investors across international markets. As Retail Development Manager, you sit at the heart of our growth strategy—turning investor interest into long-term commitment. You will build and optimize a data-driven, digital-first acquisition and engagement engine, driving measurable inflow while enhancing the investor experience. About the job The Retail Development Manager sits at the point where purpose meets growth. The role builds the engine that turns investor interest into long term commitment, with a sharp focus on tightening the retail investor funnel, lifting conversion, and making growth predictable. This is not about running campaigns or managing processes in isolation. It is about orchestrating the full investor lifecycle. At its core, the role is about ownership and connection. The Retail Development Manager drives the retail strategy, shapes the operating model, and turns fragmented efforts into one scalable, data driven engine that learns and improves over time. Ownership is end to end. From qualified lead to first investment, then repeat investment, and ultimately advocacy. The aim is simple, reduce leakage, strengthen conversion, and create a system that consistently delivers net inflow. There is no fixed playbook. The role evolves through co creation, testing, and iteration. It requires building while doing, and learning while scaling. Success shows up in: • smooth, intuitive investor journeys • stronger conversion and sustained inflow • continuous learning grounded in data • teams working as one coherent system This role demands balance. Respect for the organisation’s purpose and relationships, paired with the drive to sharpen execution and scale impact. At its core, it is about building a system that deepens commitment without losing the human connection. Your impact/Key responsibilities You own the full retail investor lifecycle: From decision → onboarding → repeat investment → advocacy. You will: Drive growth at scale Partner with Marketing to develop and implement high-volume digital acquisition and retention campaigns across multiple markets. Build best-in-class investor journeys Create seamless, compelling digital funnels Turn data into action Track performance, optimize conversion, and continuously improve based on insights and testing Boost engagement & retention Strengthen investor relationships, increase loyalty, and stimulate re-investment Collaborate across the organization Work closely with Marketing, Investor Support, and international teams to create one aligned growth engine What you bring Master’s in Business, Marketing, Data, Finance or similar. 5+ years in business development, online sales, (digital) marketing, investor relations, fundraising, customer engagement or audience management. Proven experience with digital lead generation and campaign execution. Strong understanding of retail market audiences (financial services, fintech, e-commerce, or fundraising). Data-driven mindset: comfortable with KPIs, CRM systems, A/B testing, and funnel optimization. Ability to translate insights into clear actions that drive growth and retention. Experience in international environments (multi-market exposure is a strong plus). Fluent in English (additional European languages are highly valuable) . What makes you successful You combine commercial drive with analytical thinking. You are hands-on, structured, and proactive—someone who doesn’t wait for a playbook but builds it. You thrive in an environment where: Growth must be measurable and scalable Collaboration is key Continuous testing and learning drive success. Benefits Impactful Work; Contribute to meaningful social and environmental change. Professional Growth; you will have access to training and learning opportunities. Work-life balance: you will benefit from a flexible work environment where you can work from home approximately 50% of the time. Collaborative Environment: Work with passionate professionals dedicated to impact investing and sustainability. How to apply Please send your cover letter and resume in English via the apply button. Oikocredit is an equal opportunity employer. We value diversity and are committed to creating an inclusive work environment that embraces individuals from various backgrounds. Department Investor Engagement Locations Central Office Amersfoort Remote status Hybrid About Oikocredit International Oikocredit is a social impact investor and worldwide cooperative with almost five decades of experience in leading positive change through investments in financial inclusion, agriculture and renewable energy. To achieve a greater social impact, Oikocredit’s new strategy has a clear community-focused approach. Whether it’s working with our partners to meet the needs of low-income people or bringing together our members and investors, a community-focused approach will benefit all areas of our work. Oikocredit is guided by the principle of empowering low-income people to improve their quality of life, Oikocredit supports partner organisations in Africa, Asia and Latin America with loans, equity investments and capacity building. Oikocredit is financed by individuals and institutions who want to be part of a global movement for social change. Our investments prioritise social impact while safeguarding the environment and generating fair financial returns. We’re a global organisation with local presence, able to respond to our partners’ needs and strengthen them by offering more than financing. Oikocredit has more than 300 members of staff in around 20 countries with over 30 nationalities. Founded in 1975 Co-workers 300
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