Product Owner - Software

**Please Note...Interviews will be conducted in English and the position requires bi-lingual communication (English and Spanish). Please send a CV/resume in English.**

About the Position

At Thryv, we’re a team that lives by teamwork. However, it’s not the work that drives us, it’s the respect, trust, and care for each other that defines us as a team. We’re a diverse community of trendsetters who do our best work in a fun, relaxed environment. Technology never stops evolving and neither do we. We’re always looking for the best and brightest team players to join us.

This role is responsible for translating product strategy into actionable work through the creation and management of the product backlog. The Product Owner collaborates closely with Product Managers, engineering, and other stakeholders to ensure that features are clearly defined, prioritized, and delivered in alignment with customer and business needs.

Responsibilities

• Owns and manages the product backlog, ensuring stories and tasks are well-defined, prioritized, and aligned with product goals.
• Collaborates with Product Managers to translate strategic direction into clearly scoped and actionable backlog items.
• Leads sprint planning and backlog refinement sessions, ensuring the development team has a clear understanding of deliverables.
• Partners with the engineering and QA teams to clarify requirements, remove blockers, and ensure the timely delivery of high-quality features.
• Ensures backlog items meet the Definition of Ready and Definition of Done, including acceptance criteria and business value.
• Continuously gathers and integrates feedback from users, stakeholders, and team members to inform backlog prioritization.
• Acts as the primary point of contact for day-to-day decisions and clarifications related to the product backlog.
• Manages trade-offs, scope changes, and priority shifts to ensure alignment with sprint goals and overall product strategy.

Who We’re Looking For

• Bachelor's degree (or international equivalent) or equivalent experience, required
• 2+ years of related experience, required.
• 5+ years of related experience, preferred.
• Deep familiarity with Agile methodologies and hands-on experience using SCRUM to manage delivery of iterative product improvements.
• Proficiency with JIRA for backlog management, sprint tracking, and collaboration across cross-functional teams.
• Strong understanding of product lifecycle and technical development processes with the ability to balance short-term needs with long-term vision.
• Communication and collaboration skills with the ability to effectively represent product goals to developers, designers, QA, and business stakeholders.
• Analytical thinking and problem-solving abilities with a focus on value delivery, user impact, and measurable outcomes.
• Exceptional organizational and time management skills with the ability to manage competing priorities and adapt to shifting business needs.
• Customer-centric mindset with the ability to synthesize user feedback and data into clear, actionable insights.
• Strong attention to detail and ownership mentality with the ability to champion product quality throughout the development lifecycle.
• Ability to travel less than 5% of the time.
• Must be 18 years of age or older.
• Must successfully complete pre-employment screening process, as required.
• Must successfully complete any required training or orientation courses, as needed.

What We Offer

Life requires balance, so we provide benefits around health and wellness, continued education, and work/life balance to help you live your best life when you’re working…and when you’re not.

• Law benefits
• Private medical insurance covered by us
• Remote work
• Life insurance
• Education subsidy
• Electricity & Internet subsidy
• Flexible extra time off
• Paid time off during winter
• Others...

Who We Are

At Thryv, we’re a team fiercely devoted to the success of local businesses. We’ve been around for over 100 years, always with one goal in mind — helping small businesses compete, win, and succeed. We provide the technology, software and local business automation tools small business owners need to better manage their time, communicate with clients, and get paid, so they can take control of their business and be more successful.

We support businesses across the U.S. and our team members are located across the country, and internationally. We operate as a work from anywhere company and believe this allows us to be more productive.

Culture is vital at Thryv because it shapes our identity and, therefore, our measurements for growth. We have an identified set of values that hold all of us accountable paving the way for our company success and our legacy. All of this helps us deliver results for our clients and creates success for our employees. At Thryv, making a positive impact within our team and in our local community is the reason we get out of bed every morning.

Thryv Core Values:

• Client Devoted – Be humble with a servant mentality. Understand the uniqueness of each interaction while being flexible, knowledgeable, and genuine.
• Under Promise, Over Deliver – Deliver expectations and exceed them, have accountability, listen, and understand the ask.
• Act Like You Own the Place – Taking ownership and accountability in your day-to-day decisions empowers you to act like you own the place.
• Invest in our People – Hire people that are aligned with Thryv’s core values. Provide learning opportunities to enable all of us to adapt, belong, and create a lifelong career.
• DONE3 – Define what you say (Done), Do what you say (Done), Follow up and ensure completion (Done).
• Making $$ is a Byproduct of Helping People – Always be devoted to people, act with integrity.
• Think Long Term, Act with Passion & Integrity – Focus on making every interaction exceptional. Bring enthusiasm and devotion to every act.This includes doing the right thing, even when no one is looking. Think five years out or think for the long play.

Find out more at corporate.thryv.com/careers/

Belonging at Thryv

We believe in a work environment where all individuals are treated fairly and respectfully, have equal access to opportunities and resources, and can contribute fully to the organization’s success. We want our employees to feel a part of something big and we encourage the sharing of ideas and collaboration across the organization.

We strive to ensure our work environment reflects diversity, fairness, and meritocracy. We believe all employees should have the opportunity to perform effectively in their position. We value every employee and the authenticity they bring to their role and to the organization. As a result, our employee policies and internal practices focus on ability and merit as the standards for success.

Requisition Detail and Process

This information indicates the general nature and level of work performed by employees in this job. It is not designed to contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. The duties and responsibilities in this job description may be subject to change at any time due to reasonable accommodation or other reasons.

The final job level offered may vary based on the applicant’s competencies and qualifications such as experience and education, and other job-related reasons.

Our Commitment to Equal Opportunity

Thryv is proud to provide equal employment opportunities to all employees and applicants, without regard to gender, color, race, religion, sexual orientation, national origin, citizenship, age, disability, veteran status, pregnancy, genetic information, or any characteristic protected by law. Thryv is committed to provide equal employment opportunities throughout the employment relationship including recruitment, hiring, discharge, compensation, benefits, discipline, development, and advancement or other aspects of employment.