Junior Operations Manager Assistant

Company Description

Amic Social LLC | Digital Experts specializes in creating impactful marketing strategies to help businesses succeed in the dynamic digital landscape. By leveraging innovative tools and deep industry expertise, the company aims to boost brand awareness, drive customer engagement, and increase conversions for clients. Amic Social is dedicated to helping brands unlock their full potential through tailored digital solutions.

Role Description

We’re looking for a highly organized and proactive Operations Assistant to support day-to-day client accounts and internal workflows. The Assistant Operations Manager will oversee daily business operations, coordinate cross-functional teams, and manage project timelines. Responsibilities include process optimization, maintaining communication with internal stakeholders, generating performance reports, and assisting the operations team in achieving objectives and efficiency goals. You will work directly with the Head of Operations to ensure client requests are handled correctly, tasks move forward without delays, and internal processes stay organized.

Qualifications

• C2 or Native english is required.
• Experience in project management, process improvement, and operations analysis
• Proficiency in communication, organizational, and time management skills
• Proven ability to lead teams and coordinate cross-departmental activities effectively
• Familiarity with digital marketing, social media platforms, and related tools
• Strong analytical, problem-solving, and decision-making skills
• Experience working remotely and managing virtual communication tools

Responsibilities

Client & Communication Support

• Send client follow-ups and request assets (photos, reviews, access, etc.)
• Monitor shared inboxes and flag urgent issues
• Draft clear and professional email responses
• Schedule client calls and meetings
• Help prepare and send reports

Account Setup & Access

• Request and confirm Google Business Profile access
• Request and confirm social media access
• Confirm admin permissions
• Organize Drive folders and client documentation
• Assist with LSA setup preparation

Internal Coordination

• Track open tasks and follow up to prevent delays
• Communicate client requests clearly to the team
• Update internal trackers and dashboards
• Ensure requests are executed correctly and on time

Administrative Support

• Assist with billing follow-ups
• Help prepare internal documents when needed
• Support operational and administrative tasks as required

What We’re Looking For

• Strong written and verbal English (clear, professional, confident)
• Extremely organized and detail-oriented
• Proactive and dependable
• Comfortable handling multiple conversations at once
• Calm under pressure
• Strong follow-through (does not drop tasks)
• Good judgment and knows when to escalate
• Comfortable communicating with U.S.-based clients

Work Schedule

• Monday – Friday | Availability required 9:00 a.m. – 5:00 p.m. EST (New York time) | Fully remote flexible setting

Perks & Benefits

• Fixed Salary
• 100% remote role
• Flexible work environment (results-focused culture within working hours)
• Annual performance bonus
• Opportunity to take on more responsibility over time
• Direct mentorship and exposure to operations leadership
• Stable, long-term position in a growing company