Email & Chat Process Intern (Entry Level) | Customer Support | Communication | Remote

Email & Chat Process Intern (Entry Level) | Customer Support | Communication | Remote

SkillzenLoop is hiring Email & Chat Process Interns who are interested in customer communication, support operations, client interaction, and professional correspondence. This internship provides practical exposure to communication workflows, customer engagement processes, and operational support activities within a remote work environment.

Employment Type: Full-Time Internship

Duration: 1–3 Months

Stipend: ₹14,400 per month

Key Responsibilities:

* Respond to customer queries through email and chat channels

* Support communication and customer assistance workflows

* Maintain accurate records of interactions and support requests

* Assist in resolving customer concerns through structured processes

* Escalate issues to relevant teams when required

* Ensure timely and professional communication standards

* Participate in customer service and operational support activities

Requirements:

* Strong written communication and interpersonal skills

* Good grammar and professional email-writing ability

* Attention to detail and organizational skills

* Customer-focused mindset and problem-solving capability

* Ability to manage multiple tasks efficiently

* Comfortable working independently in a remote environment

Preferred:

* Familiarity with customer support or communication platforms

* Academic or personal experience involving client interaction

* Understanding of customer service best practices

* Basic computer and documentation skills

Benefits:

* Practical exposure to customer support and communication operations

* Experience working with professional email and chat workflows

* Opportunity to develop client interaction and problem-solving skills

* Professional growth in a remote service environment

* Internship certificate based on performance and participation