Contract Support

LOCATION: Hybrid, Heathrow HQ office & Work from Home

SHIFT PATTERN: Monday - Friday, 40 hours per week

SALARY: Competitive

If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at [email protected]. We're here to help!

ROLE OVERVIEW AND PURPOSE

The successful candidate will play a pivotal role in managing and processing of work orders inline with ABM & client CAFM systems. This includes Planned Preventative Maintenance (PPM), Reactive work orders, general WIP chasing and to raise purchase orders for approved works, and oversee the administration of these tasks through to completion.

The candidate must demonstrate the ability to manage their workload effectively, resolve day-to-day financial and operational challenges, and ensure that quotes are completed within the required Key Performance Indicator (KPI) timeframes.

The role requires fostering strong customer relationships.

KEY RESPONSIBILITIES

• Prepare detailed quotations aligned with the contract schedule of rates, including labor and material breakdowns.

• Manage Works In Progress (WIP) efficiently and coordinate with the ABM Finance team.

• Issue purchase orders to subcontractors for remedial and reactive work orders, as well as quotations.

• Assign and coordinate subcontractor attendance, ensuring confirmation of site visits.

• Update and maintain IBMS/portals with job progress information until completion.

REQUIRED SKILLS AND EXPERIENCE

• Strong understanding of Health & Safety protocols and CDM regulations for Principal Contractors.

• Advanced IT skills, including MS Office Suite (Excel, PowerPoint).

• Experience with CAFM systems.

• Excellent communication skills, with a client-facing approach.

We’re proud to offer a great range of benefits including:

• 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home
• Mental Health support and Life Event Counseling
• Get Fit Programme
• Financial and legal support
• Cycle to work scheme
• Access Perks at Work, our innovative employee app where you can find:

• Perks: discounts, gift cards, cashback, and exclusive offers
• Life: Search for resources and tools on topics ranging from family and life to health, money and work
• Support: Online chat or telephone service for urgent support in a crisis

For more information about ABM’s benefits, visit our

About ABM:

ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.

ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.

For more information, visit .

ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.