Bullhorn Data & Support Coordinator

We're looking for a Bullhorn Data & Support Coordinator to join La Fosse at an exciting stage in our digital transformation journey.

Bullhorn sits at the heart of how our recruiters and commercial teams operate, and this role plays a critical part in ensuring the platform remains accurate, effective and trusted. You'll be the go-to person for Bullhorn support, helping colleagues get the most from the system while driving improvements in data quality, user experience and operational efficiency.

This is a fantastic opportunity for someone who enjoys solving problems, supporting people and working with data. You'll gain exposure to business-critical systems, play a visible role across the organisation and help shape the way technology supports our commercial teams.

Working closely with the Bullhorn Systems & Data Integration Manager, you'll have the opportunity to develop your expertise in systems administration, data management and business operations while making a real impact from day one.

Bullhorn Support & Administration

• Act as the first point of contact for Bullhorn queries, providing support, troubleshooting and guidance to users across the business.
• Manage user accounts, permissions and access requests.
• Deliver onboarding support and maintain user guidance and training materials.
• Identify recurring issues and opportunities to improve system adoption, processes and user experience.

Data Quality & Compliance

• Carry out data cleansing activities, including record maintenance, deduplication and data correction.
• Help drive high standards of data quality across candidate, contact and company records.
• Support GDPR-related activities, including record retention, archiving and Right to Erasure requests.
• Monitor data quality trends and help ensure Bullhorn remains a trusted source of information.

Technology & User Enablement

• Support onboarding and offboarding activities, ensuring colleagues have the systems, access and equipment they need to succeed.
• Prepare and configure laptops and end-user devices for new starters.
• Provide first-line support for common technology issues and coordinate resolutions where required.
• Maintain accurate records of IT assets and user access.

Reporting & Continuous Improvement

• Produce standard reports and dashboards for stakeholders.
• Support ongoing improvements to Bullhorn, data quality processes and user experience.
• Contribute to the documentation of processes, procedures and best practice guidance.
• Play an active role in identifying opportunities to improve efficiency and ways of working across the business.

What Success Looks Like

• Commercial teams receive timely, effective and knowledgeable support.
• Data quality continues to improve, with accurate and compliant records maintained across Bullhorn.
• New starters are equipped and ready to contribute from day one.
• User access, technology assets and system administration activities are managed effectively.
• Colleagues feel confident using Bullhorn and related systems.
• Processes are continuously improved, creating a better experience for users across the business.

About You

Essential

• Working knowledge of Bullhorn or a similar CRM, ATS or business system.
• Strong attention to detail and a passion for data accuracy.
• Experience supporting users within a systems, operations or technology support environment.
• Excellent organisational and communication skills.
• A proactive, customer-focused approach to problem-solving.

Desirable

• Experience within a recruitment or staffing environment.
• Understanding of GDPR and data management best practice.
• Experience with user administration, onboarding processes or technology support.
• Strong Excel or data analysis skills.
• An interest in developing a career in systems administration, data management or business operations

Benefits:

🌴 Annual Leave: Enjoy up to 30 days of annual leave, plus bank holidays, your birthday off, and a Christmas closure period.

🏙️ Hybrid Working Model: We work 4 days a week from our London office, with 2 weeks per year to work from anywhere, whether that’s by the beach, in the countryside, or closer to family.

🎿 Annual Company Ski Trip: Hit the slopes with the team, our all-company ski trip is open to everyone.

💆 Wellness Perks: We subsidise your gym membership to help you stay active and energised, and offer weekly in-office massages for a midweek recharge.

🧠 Mental Health Support: Access to professional support and resources to help you prioritise your wellbeing.

👶 Enhanced Maternity Pay: We provide enhanced maternity packages to support you through life’s important milestones.

🎉 Incentives & Socials: Regular team socials, performance incentives, and rewards to celebrate your success.

🦷 Private Health & Dental Discounts: Take advantage of discounted private healthcare and dental plans, because your health matters.

The Interview Process:

We want to make sure this role is the perfect fit for both you and us. Here’s what to expect:

• Call with our TA team: To learn more about you and to tell you more about us!
• 1st Stage Teams Interview: A commercial-focused conversation with the hiring manager or team lead.
• Psychometric Assessment: A short online assessment to help us understand your working style, preferences, and strengths.
• Final Stage Interview - in person: An opportunity to meet the team, learn more about La Fosse and dig into what your first 6 months could look like.

At La Fosse, we believe diverse teams create better outcomes. We welcome applications from all backgrounds and are dedicated to creating a workplace where everyone can thrive. If this role excites you but you don’t tick every box, we still encourage you to apply!

🔗 Ready to be part of something bigger? Apply now and let’s grow together.