V107 - Billing Assistant

For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification every year since 2022! Job Description: The Billing Assistant plays a vital role in supporting a fast paced legal billing operation by ensuring accuracy, consistency, and professionalism. This role is ideal for someone who enjoys working with detailed financial records while also engaging directly with clients in a calm and solution focused manner. On a daily basis, the Billing Assistant collaborates closely with attorneys and internal teams to maintain trust balances, prepare invoices, and resolve billing questions with care and discretion. Success in this role comes from being highly organized, comfortable handling sensitive conversations, and confident working independently in a remote environment. • Compensation Range: 1,015 USD to 1,100 USD Responsibilities include, but are not limited to: • Manage billing, invoices, trust balances, and payment records in Clio • Monitor client retainers and send replenishment requests when balances are low • Follow up on past due balances, collections, and payment plans • Respond to billing inquiries and communicate professionally with clients • Review attorney time entries and prepare accurate billing reports • Maintain organized billing records and support workflow improvements • Handle a mix of inbound billing inquiries and outbound payment follow ups Requirements: • Detail oriented with strong accuracy in financial data • Professional written and verbal communication skills • Ability to handle sensitive billing discussions with discretion • Highly organized and able to manage multiple deadlines • Strong understanding of trust accounting and legal billing compliance • Comfortable working remotely and collaborating with attorneys and staff • Confident handling both inbound and outbound client calls • Bilingual English Spanish communication proficiency • Experience in legal billing, preferably in family law Work Shift: 9:00 AM - 6:00 PM [EST][EDT] (United States of America) Languages: English, Spanish Ready to dive in? Apply now and make sure to follow all the instructions! Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process. Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well.