Senior Product Manager

ProviderTrust Summary ProviderTrust was founded in 2010 with a mission to create safer healthcare for everyone through OIG and state Medicaid exclusion monitoring. Today, the organization has developed the industry’s most accurate dataset for ongoing exclusion monitoring and primary source verification, serving the nation’s top health systems, payers, and healthcare organizations. Our solutions monitor employees, vendors, provider networks, licenses, credentials, and more for OIG and state Medicaid exclusions, sanctions or disciplinary actions, license expirations, or suspensions. With a team of 100+ employees, our Nashville-based company has consistently been recognized as one of the Best Places to Work by Modern Healthcare, Inc. Magazine, and the Nashville Business Journal. To learn more, visit [ providertrust.com ] Job Description At ProviderTrust, trust isn’t just a feature—it’s our foundation. We're looking for a Senior Product Manager who brings a strategic, product-mindset approach from early discovery through to solution definition, readying work for a seamless transition into product delivery. In this role, you’ll lead upstream product activities: framing problems worth solving, identifying market and client needs, and working closely with cross-functional teams to shape validated, aligned product solutions that deliver real impact. You’ll help guide the “why” behind what we build, ensuring our work reflects ProviderTrust’s company goals, platform vision, and the people we serve. You’ll thrive here if you’re curious, collaborative, resilient—and excited to help others grow and succeed. This role embodies our values: staying positive through ambiguity, building honest and diverse relationships, embracing failure as fuel for growth, and always doing what is right for our clients, our team, and the populations we protect. 5–8 years of product management experience, preferably in B2B SaaS Experience in healthcare, regulatory tech, or data platform environments is a plus Demonstrated success in leading early-stage product discovery and solution definition Strong facilitation and communication skills, with the ability to influence and align stakeholders across functions—including experience working with executive and C-suite stakeholders Proficiency with various product innovation frameworks Experience creating product artifacts: problem statements, value props, opportunity assessments, and pitch decks Ability to think big and scale smart, balancing strategic ambition with operational feasibility Skilled in cross-functional collaboration across engineering, design, marketing, sales, and client success Comfortable with ambiguity, and able to bring clarity and structure where it’s lacking Duties and Responsibilities Drive Strategic Discovery: Identify and prioritize meaningful problems by synthesizing market trends, customer insights, and internal opportunities. Define Solutions: Guide cross-functional teams through collaborative solutioning, ensuring that concepts are validated, feasible, and aligned to the ProviderTrust platform vision. Support Handoff to Delivery: Prepare and transition clearly defined solutions to product delivery teams, ensuring that the “why” and “what” are deeply understood. Tell the Story: Communicate product direction through compelling, data-informed narratives and product artifacts that bring clarity to leadership and downstream teams. Collaborate Cross-Functionally: Build open and trusting relationships with engineering, design, data, marketing, and client teams to ensure product ideas are both visionary and executable. Lead by Influence: Help others grow and succeed by creating space for diverse voices, constructive conflict, and shared success. Model our Values: Show up with authentic positivity , lead with curiosity , advocate for diverse perspectives , and act with integrity even when it’s challenging. Practice Excellence: Own the Outcome of product initiatives Delegate Well across team boundaries Think Big, Scale Smart in every solution Drive Your Growth by welcoming feedback and learning Consider the Client in every decision you make What It's Like to Work Here At ProviderTrust, we recognize that experience is built in many ways. If you have relevant skills that are not reflected in your resume or your experience doesn’t match our exact requirements, we welcome your candidacy and encourage you to share more. We champion building a team that embodies empathy, equity, respect, and inclusivity while actively supporting our community, clients, partners, and friends. We value differences of opinion and embrace unique perspectives. We desire an environment that allows all team members to bring their whole selves to work unashamedly. We carefully consider every application and will either move forward with you, find another team that might be a better fit, keep in touch for future opportunities, or thank you for your time. ProviderTrust is an equal opportunity employer. To be great at ProviderTrust, we find our team members have these things in common: Gain energy from working in a fast-paced, creative environment Decision-making that employs a blend of data-driven insights and intuition Ability to multitask and handle multiple projects concurrently Resilience and positivity, able to address setbacks and bounce back quickly Resourcefulness, discovering creative ways to get things done Joy in making an immediate and positive impact Diverse interests that are welcomed and extend beyond our organization Things That Make Us A Great Place To Work Hybrid schedule: 3 days in office 16-week paid primary caregiver with a 2-week phase-back leave policy 4-week paid secondary caregiver leave policy Competitive base salary and incentive package with 401k matching, HSA employer contribution, and company-paid life and disability insurance Medical, dental, and vision benefits: PT pays 80% of your premiums. We also offer access to a range of free mental health and well-being resources. Unlimited PTO, 11 paid holidays, and a flexible work schedule Internal professional growth, development, and mobility Daily all-company morning huddles to sync up across the business In-office experience: fully stocked kitchen, ergonomic desk setup, dog-friendly, and many celebrations! Remote experience: home office set-up with technology provided, remote-friendly meetings and celebrations, and interest-specific Slack channels for connecting across teams Fitness stipend, wellness program, and cell phone reimbursement Modern Healthcare Best Places to Work (2021-2025) The Tennessean Top Work Places (2022-2025)