Remote
(with flexibility to work from the Portland, OR or Austin, TX offices as desired or needed)
About
Us:
CDK Global is a leading provider of cloud-based software
to
dealerships and Original Equipment Manufacturers (“OEMs”) across automotive and related industries. The Company’s cloud-based, software as a service (“SaaS”) platform enables dealerships to manage their end-to-end business operations, including the acquisition, sale, financing, insuring, repair, and maintenance of vehicles. By automating and streamlining critical workflows, the integrated platform of modern solutions enables dealers to sell and service more vehicles by creating simple and convenient experiences for customers and improving their financial and operational performance.
Position Summary:
Assists
in shaping individual product strategy & in the creation of relevant business cases. Accountable for the full product lifecycle from ideation to end-of-life
.
Responsible for
determining
interdependencies in the broader CDK product lines & ecosystem. Voice of the customer
& market
for the product organization. Ensures that user personas & product requirements are defined and reflected in user stories. May also own and/or
assist
in Epic development. Working with Scrum Master and agile team on backlog grooming and
ensures that
timely
decision making on product
requirement
trade-offs.
Supervision and Autonomy
Conducts complex
& important
work.
Operates with moderate supervision, little instruction on day-to-day
work
& general
instruction on new projects.
Analyzes
solutions using standard procedures.
Product Knowledge
Maintains awareness of competition
& product
differentiators. Continuously builds product management skills.
Leverages industry, org, customer knowledge to interpret & drive internal/ customer requirements.
Leadership
Leads product requirements & works daily with agile team(s) defining
users
stories/Features (Epics).
Acts as a resource for junior staff (peer-to-peer)
Impact Results
Successful execution has
impact
on overall product deliverables & may also
impact
cross-connected uses cases & related customer & business outcomes.
Has moderate impact on commitments & issues are likely to cause moderate disruption to the business.
Successful execution has
impact
on overall product deliverables & may also
impact
cross-connected uses cases & related customer & business outcomes.
Has moderate impact on commitments & issues are likely to cause moderate disruption to the business.
Position Responsibilities & Essential function:
Translate product vision into prioritized & deliverable Features (Epics) and user stories (based on feedback from dealers/customers & analysis of user & buyer personas) to deliver differentiated customer outcomes.
Manage the backlog for sprint teams, partnering with R&D/scrum
master
in prioritization, supporting full lifecycle from definition, beta, showcase & retrospectives.
Participate in AI Native development practices
Work with product marketing to develop
product’s
value
proposition
, features/benefits.
Monitor & adapt to key product success metrics (
e.g.
adoption, profitability, NPS, market share growth)
Invest in gaining
expertise
of
the market, user personas, functional & domain knowledge.
Develop & prioritize the Features (Epics) & user stories based on user/market requirements, strategy & business plan. Support business case development.
Collaborate with other Product Managers to ensure the product
remains
aligned with overall CDK product strategy & deliverables.
Qualifications:
Preferred:
Deep knowledge in creating Features (Epics) & user stories, driving end-to-end execution of product releases.
Strong written
& verbal
communication skills. Ability to
facilitate
customer
communications
.
Ability to
listen
& consider
the points of view of others,
collaborate
& build
consensus within cross-functional areas.
Participated in business case creation & aligning requirements to business outcomes.
Experience in defining and bringing
to market valuable AI enhancements
.
Knowledgeable in API specification and use cases
Strong
track record
of product execution in a dynamic environment.
Ability to work hybrid to our Portland, OR office or our Austin, TX headquarters.
Travel up to 25% of
time
.
Education/Experience:
Bachelor’s degree in Computer Science
, Business, Engineering, or equivalent industry experience
3-5+ years of Product Owner or Product Management and/or equivalent experience in Enterprise SaaS, full lifecycle management.
Experience in Agile software/DevOps methodologies & working with globally distributed teams.
Base Compensation
: $120,000 - $145,000
CDK Global is committed to fair and equitable compensation practices. Compensation packages are based on several factors, including but not limited to skills, experience, certifications, and work location. The total compensation package for this position may also include annual performance bonus, benefits and/or other applicable incentive compensation plans.We offer Medical, dental, and vision benefits in addition to:
Paid Time Off (PTO)
401K Matching Program
Tuition Reimbursement
At CDK, we believe inclusion and diversity are essential in inspiring meaningful connections to our people, customers and communities. We are open, curious and encourage different views, so that everyone can be their best selves and make an impact.
CDK is an Equal Opportunity Employer committed to creating an inclusive workforce where everyone is valued. Qualified applicants will receive consideration for employment without regard to race, color, creed, ancestry, national origin, gender, sexual orientation, gender identity, gender expression, marital status, creed or religion, age, disability (including pregnancy), results of genetic testing, service in the military, veteran status or any other category protected by law.
Applicants must be legally authorized to work in the United States without the need for current or future employment-based visa sponsorship.
The employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. CDK retains the right to change or assign other duties to this position as needed.