Senior Product Manager

L2L is the “Heartbeat of the Modern Factory.” We offer the only Connected Manufacturing Operations Platform built to eliminate blockers and drive productivity. Today, many plants spend more time managing disconnected tools, systems, and data than actually producing. At L2L, we’re changing that with a blueprint for better performance. Our platform has helped more than 500,000 users across 93 countries accelerate productivity, improve operational efficiency, and drive continuous improvement at scale. But what makes L2L special is the people behind the platform. We’re a purpose-driven team that cares deeply about solving the right problems quickly and supporting one another along the way. We work hard, celebrate wins, and stay focused on building products that make a real difference for the people who use them every day. Pretty cool, right? We’re looking for a Senior Product Manager to join our team: We’re hiring a Senior Product Manager to lead key product initiatives within our Connected Workforce platform. This role partners closely with Engineering, Design, Customer Success, and Product Leadership to drive customer value through continuous discovery, rapid iteration, and outcome-focused delivery. This is a hands-on product role responsible for identifying high-impact customer problems, validating solutions, and delivering capabilities that improve adoption, retention, and operational impact for frontline manufacturing teams. Here’s how you can drive action that matters. Top Outcomes: Drive value experience: Build and execute product initiatives that improve customer adoption, engagement, and retention through customer-centric discovery and iterative delivery. Achieve high adoption & engagement through product simplification: Simplify workflows and experiences for frontline workers to improve usability, time to value, and operational efficiency across customer environments. Deliver measurable business impact: Partner cross-functionally to prioritize and deliver high-impact product capabilities that align customer needs with business outcomes and scalable growth. What You’ll Do: Product Discovery & Customer Understanding Lead continuous discovery efforts to deeply understand customer workflows, pain points, and operational constraints. Conduct customer interviews, workflow analysis, and data-driven research to validate opportunities and prioritize investments. Use qualitative and quantitative insights to guide prioritization and decision-making. Product Delivery & Execution Own product initiatives from discovery through delivery and iteration. Break down complex initiatives into iterative releases that maximize learning and accelerate value delivery. Partner closely with Engineering and Design to maintain alignment and execution velocity. Define clear product outcomes and success metrics focused on adoption, retention, and customer impact. Continuously prioritize work based on customer value, strategic importance, and business impact. Cross-Functional Collaboration Partner with GTM teams including Sales, Customer Success, and Marketing to align product investments with customer and business needs. Communicate roadmap priorities, tradeoffs, and product strategy clearly across stakeholders. Create transparency around priorities, dependencies, and decision-making. Market & Strategic Awareness Maintain awareness of industry trends, competitor positioning, and emerging customer needs. Translate customer and market insights into actionable product opportunities and differentiated experiences. What We’re Looking For: 5+ years of Product Management experience in SaaS or technology environments. Experience leading end-to-end product initiatives from discovery through launch. Strong customer discovery, prioritization, and communication skills. Ability to work cross-functionally with Engineering, Design, and GTM teams. Comfortable operating in ambiguity and making decisions with incomplete information. Experience with operational, manufacturing, logistics, or frontline-user software is a plus. AI literate - someone well versed in p rompt engineering : Crafting effective prompts to get the best results from AI models. Preferred locations: L2L practices a remote-first approach while offering office space in Burlington, MA. Due to the collaborative nature of this role, we are looking for someone who can commute to our Burlington, MA office 2x a week. Target compensation: L2L offers a competitive compensation package for this role, with a target salary range of $140,000–$160,000 depending on experience, skills, and overall alignment to the position. Our Values: Our values are at the core of everything we do. We believe in collaboration because we’re better together. We embody a mindset of continuous improvement, bold thinking, curiosity, and adapting with purpose. We take ownership by stepping up, taking responsibility, and driving results. And we lead with positivity, supporting ourselves and each other.