Senior Product Manager

Are you ready to join a passionate community of people who are changing how health care is delivered? A place where you will find a career you love while truly making a difference building healthier communities. If this sounds like you, we would love to have you apply as Senior Product Manager, with Medical Home Network! Since 2009, Medical Home Network (MHN) has partnered with Federally Qualified Health Centers (FQHCs) nationwide to transform care in the safety net, reduce health disparities, and build healthier communities. A mission-driven public benefit corporation, MHN helps FQHCs succeed in value-based care through technology, care model innovation, and strong partnerships. Our proven approach delivers leading health outcomes, lower costs, and elevated quality performance. We’re expanding our reach and impact to help more FQHCs enhance care for their patients. Modern Healthcare has named MHN one of the Best Places to Work in Healthcare for four years running (2021–2024). MHN was recently recognized as a Great Place to Work in 2025. THE OPPORTUNITY: MHN is seeking a Senior Product Manager to lead the strategy and execution of back-office healthcare technology that supports billing, coding, and revenue cycle management. This role is focused on technical product management and is ideal for a seasoned product leader operating as a high-impact individual contributor. This role will own complex, full-stack product initiatives and integrations with payer and provider systems. The ideal candidate brings deep experience in healthcare financial operations and is comfortable partnering closely with engineering teams to deliver scalable, data-driven solutions. THE PERKS: Fun, challenging, and collaborative work environment with passionate colleagues that care deeply about healthcare delivery. Recognized as One of the Best Places to Work in Healthcare by Modern Healthcare. Competitive benefits programs including Medical, Vision, Dental, HSA, FSA, and 401k. Fitness reimbursement, commuter benefits, and tuition assistance. Great work life benefits- Paid time off, sick time, and 12 paid holidays. Remote/Hybrid Schedule: This role follows a remote or hybrid work model. Candidates within 50 miles of Chicago are expected to work onsite two days per week (Tuesday and Wednesday) and remotely three days per week. Candidates outside of the 50-mile radius are eligible for fully remote work. WHAT YOU CAN LOOK FORWARD TO: Own the product roadmap for MHN’s back-office and revenue cycle technology Lead full-stack product initiatives spanning billing, coding, claims, and revenue cycle workflows Translate complex healthcare financial and operational requirements into clear, actionable product requirements Develop detailed user stories, acceptance criteria, and technical requirements Partner closely with engineering on architecture-aware decisions, tradeoffs, and sequencing of work Work extensively with claims data and EDI transactions to support payer and provider integrations Ensure product solutions support accurate, compliant, and efficient financial aspects of billing and reimbursement Collaborate with stakeholders across finance, operations, data, compliance, and clinical teams Balance scalability, performance, data integrity, and regulatory requirements in all product decisions Use data, metrics, and customer feedback to continuously improve product performance and outcomes Act as a senior product thought partner, influencing cross-functional teams without direct authority WHAT YOU’LL NEED TO SUCCEED: Bachelor’s degree, or equivalent experience. 6+ years of product management experience, with multiple years operating in a senior-level role Strong healthcare technology background with hands-on experience in billing, coding, and revenue cycle management Proven experience delivering products that support claims processing and payer interactions Technical product management experience working on full-stack systems Proficiency with claims and EDI data and how they flow through healthcare financial systems Excellent communication skills across technical and non-technical audiences Experience in value-based care, Medicaid, or safety-net healthcare environments a plus Familiarity with clearinghouses, payer systems, and reimbursement models Medical Home Network is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.