Location:
Remote / Virtual
Job Type:
Full-Time
Salary Range:
$1,000 - $1,300/month
Schedule:
Monday - Friday 9:00 am to 5:00 pm PST.
At
HireHawk
, we connect top global talent with high-performing U.S. companies. Our focus is on finding exceptional professionals who bring both expertise and drive to every role. We’re passionate about helping candidates grow their careers while supporting our clients with reliable, remote-ready talent that makes an impact from day one.
The
Senior Operations Coordinator
plays a key role in maintaining operational accuracy and ensuring seamless coordination between scheduling, billing, payroll preparation, and client communication.
This is a hands-on role for someone who thrives in a fast-paced environment, can confidently communicate with clients, and takes ownership of keeping systems accurate and organized.
Responsibilities:
Manage daily job scheduling within LMN, making real-time adjustments as field conditions change
Maintain accurate records in HubSpot, LMN, and QuickBooks, including client notes and seasonal service reminders
Answer inbound client calls and respond to emails regarding service inquiries and scheduling requests
Coordinate client outreach for upsells or service opportunities identified by field teams
Review and audit crew timesheets to verify job notes, materials used, hours worked, and purchases
Prepare bi-weekly payroll reports in Google Sheets formatted for ADP upload and track overtime hours
Maintain and update operational records and crew notes within internal systems
Identify process gaps or operational issues and proactively resolve them
Professional written communication skills
Strong attention to detail and accuracy
Systems-oriented mindset with the ability to understand operational workflows
Experience using QuickBooks Online
Proficiency in Google Workspace
Experience with HubSpot or another CRM platform
Background in home services, field services, or operations-heavy industries
Experience using LMN or Aspire
Landscaping or trade service industry experience
Experience building or documenting Standard Operating Procedures (SOPs)
Familiarity with ADP or similar payroll systems
Access to a
$200K+ perk marketplace
with discounts on 150+ global services.
Option to
withdraw up to 50% of approved earnings
before payday.