Senior Director, Compliance Programs

Optus is an Australian telecommunications company, delivering more than 11 million services to our customers every day across mobile, broadband and digital solutions. Optus operates in one of Australia's most complex regulatory environments — and our Compliance team is at the heart of keeping us accountable. We're looking for a seasoned Senior Director, Compliance Programs to join our Compliance leadership team and drive the ongoing maturity of Optus' compliance management framework across the entire organisation. Reporting directly to the Chief Compliance Officer, this is a high-impact leadership role for someone who thrives at the intersection of regulatory rigour and commercial pragmatism. What You’ll Do Leading a small team to systematically supervise Optus' sophisticated regulatory landscape — ensuring all obligations are identified, assessed for business unit applicability, and that first-line ownership is clearly established and accepted Building and maintaining strong cross-functional relationships across Optus business units to embed compliance obligation ownership and ensure the Controls Framework is consistently implemented Driving continuous improvement across compliance frameworks, processes, and ways of working — finding opportunities to uplift capability and reduce risk Partnering with senior collaborators across Regulatory, Risk, and Internal Audit to avoid redundancy of effort and support the delivery of the Uplift program related to Compliance at Optus What You Bring Validated experience in hazard assessment and governance measures within a highly regulated industry, including significant expertise in managing obligations under the Competition and Consumer Act Proven experience implementing governance frameworks addressing risk control and regulatory requirements aligned to ISO 31000, ISO 19600, and similar standards. Has a track record of establishing Line 1 capability. A graduate degree or equivalent experience in Commerce, Economics, Finance, Law or a related subject area, ideally complemented by a qualification in Risk and/or Compliance Outstanding collaborator management, influencing, and communication skills — with the ability to engage at all levels of an organisation and translate sophisticated compliance requirements into commercially viable, pragmatic advice The good stuff…. Driven remuneration and colleague discounts. Make life easier (and more affordable) with $80 monthly credit and 25% off Optus products and unique shopping discounts with our retail partners. Flexible working arrangements with opportunities to work three days in the office, two days remote or home. Vibrant and collaborative office campus that includes cafes, convenience store, chill out zones, GP, post office, gym and on-site childcare centre. Driven leave policies, including additional 'Connected’ days to focus on culture, family, health, community, or whatever’s important to you. We support growing families with inclusive, carer-neutral paid Parental Leave of up to 16 weeks. Advise your own development and build future-ready skills with Optus U’s industry-focused micro-credentials, developed with La Trobe and Macquarie Universities. Build meaningful connections through colleague-led networks and diversity initiatives including Culture Connect, Elevate Women, Disability Network and Express Yourself (LGBTQIA+). Put your wellbeing first with free access to counselling and support services, 24/7 — in-person, by phone, SMS, or video. At Optus, we are strengthened by others and that means valuing diversity and saying ‘yes’ to embracing individual differences. We are committed to ensuring that our application process provides an equal employment opportunity to all job seekers, including individuals from diverse gender, cultural and linguistic backgrounds, individuals with a disability, individuals identifying as being part of the LGBTQIA+ community, individuals who may have served in the armed forces or who identify as Aboriginal and/or Torres Strait Islander. We also want to do our best to make our recruitment process inclusive. If you require any adjustments or accessibility support to participate fairly and equitably in the recruitment process, please email [email protected] or call 1800 309 170. For more information on Diversity, Inclusion & Belonging at Optus, please visit https://www.optus.com.au/about/inclusion-diversity