Revenue Operations Manager (Outbound)

Hi! We're Tendril 👋 We're a fast-growing sales acceleration company born in 2020 — right in the middle of a pandemic. Our founders needed to sell more with fewer people, so they figured out how to help their team not just meet targets, but exceed them. That discovery — that every salesperson has far greater potential with the right support — is what Tendril is built on. Today, Tendril delivers a full suite of outbound sales solutions — from agent-assisted dialing and data enrichment, to nearshore staffing and fractional sales leadership — to companies ranging from early-stage startups to market leaders. We're headquartered in Oxnard, CA and operate across the US, Canada, and Mexico. We believe technology should create access to reliable, well-compensated employment no matter where you live. We practice full transparency in everything we do and treat every team member — in every country — fairly and with respect. At Tendril, it's always "We Before Me." We use every product we build and we never stop improving. 💼 About the Role We're looking for a sharp, process-driven Revenue Operations professional to own and scale our internal outbound sales engine — fully remote from Mexico. You'll sit at the intersection of data, technology, and sales strategy — building the infrastructure that powers our pipeline, improving conversion at every stage of the funnel, and equipping the sales team with the tools and intent signals they need to close more deals. This is a high-impact, hands-on role. You won't just analyze — you'll build, launch, and optimize. 🚀 What You'll Be Doing Outbound Sales Infrastructure Own and operate the full outbound tech stack: Salesforce, Outreach, Apollo, Clay, Warmly, and HubSpot Design, build, and optimize multi-channel outbound sequences (email, LinkedIn, phone) in Outreach Manage lead routing, territory logic, and pipeline hygiene in Salesforce and HubSpot Implement automation workflows that reduce manual effort and boost rep productivity Intent Signals & Data Enrichment Monitor and action buyer intent signals using Warmly and similar platforms Enrich contact and account data with Clay — build dynamic enrichment workflows across databases Segment and prioritize target accounts based on ICP fit, engagement, and in-market signals Maintain clean, complete, and enriched data flowing throughout the CRM at all times Website Conversion & Top-of-Funnel Partner with marketing to optimize website form conversions — A/B test CTAs, form fields, and placements Implement and manage lead capture tools and chatbots to convert inbound traffic Build lead scoring models that surface high-intent visitors to the sales team in real time Track and report on top-of-funnel KPIs: traffic-to-lead rate, MQL volume, and lead quality scores Reporting & Revenue Intelligence Build and maintain dashboards in Salesforce and HubSpot giving leadership real-time pipeline visibility Analyze outbound performance (reply rates, meeting rates, conversion) and drive improvements Identify funnel bottlenecks and propose data-backed solutions Deliver regular reports on outbound activity, funnel health, and pipeline contribution ✅ What You'll Need Must Have 3+ years in Sales Operations, Revenue Operations, or Sales Enablement Proven experience owning and optimizing outbound sales motions end-to-end Deep hands-on experience with Salesforce (admin or power user level) Working experience with Outreach or a comparable sales engagement platform Practical experience with Clay for data enrichment and automation workflows Familiarity with intent data platforms — Warmly, 6sense, Bombora, or similar Experience optimizing website conversion — forms, lead capture flows, CTAs Strong analytical mindset — comfortable building dashboards and interpreting funnel data Based in Mexico and available Mon–Fri, 8 AM–5 PM CT English proficiency (written and verbal) — bilingual (EN/ES) preferred Nice to Have Experience with AI-powered prospecting and personalization at scale Familiarity with Account-Based Marketing (ABM) strategy HubSpot Operations Hub or Marketing Hub certification Salesforce Admin certification Experience working closely with AEs and SDRs in a fast-growing SaaS or tech environment 🛠️ Tech Stack You should have hands-on experience with most of the following tools: CRM & Marketing Automation Salesforce · HubSpot Sales Engagement Outreach · Apollo Intent & Visitor Intelligence Warmly · 6sense · Bombora Data Enrichment & Automation Clay · ZoomInfo · Clearbit 🌎 Life at Tendril 👥 People Come First We employ people globally and believe in reliable, fair employment for everyone — regardless of where they live. 🔄 One Team Mindset We encourage everyone to understand every role. Cross-functional curiosity is celebrated and role changes are welcome. 🔍 Trust & Transparency "We Before Me" is not a slogan — it is how we make decisions. No one gets left behind, and no one is taken advantage of. 🚀 Always Evolving We use every product we build and we never settle. Your feedback directly shapes how we grow as a company. Competitive salary + performance-based bonus 100% remote — work from anywhere in Mexico Flexible autonomy — we measure output, not hours on a clock Direct access to leadership and a real seat at the revenue strategy table Fast-moving, collaborative environment where your work creates immediate impact Access to a top-tier tooling budget 📩 How to Apply All applicants must include a short audio or video introduction using vocaroo.com (or a brief Loom), and paste the link in your application email. In your intro, answer these three questions: Walk us through one outbound campaign or RevOps workflow you built — what was the result? Which tool in our tech stack do you know best, and how have you pushed it beyond basic usage? What does a healthy sales funnel look like to you, and how do you know when something is off? Applications without the audio/video intro will not be reviewed. 📧 [email protected] Subject line: RevOps Application — [Your Name] Or apply directly at: tendril.us/careers