Operations Manager

We are looking for a strong Operations Manager to spearhead the large-scale automation of our creative production. Our goal is to scale production volumes exponentially (by tens of times) while maintaining and continuously improving product quality. You will work directly with our proprietary internal management system, bridging the gap between the creative team (creative producers, designers) and the development team, while taking full ownership of processes in a highly autonomous environment. What You Will Do (Responsibilities): Process Analysis & Optimization: Study current creative production workflows, identify operational bottlenecks, and design automation logic. Requirements Gathering & Decomposition: Collaborate closely with the creative team to unpack their pain points and requests, packaging them into clear technical requirements for the Dev Team prior to the development phase. Automation Project Management: Take full ownership of projects aimed at developing our internal system Production Scaling: Research and implement innovative technological solutions (including AI-based tools) to multiply the volume of creative assets produced weekly and monthly. Cross-Functional Alignment: Act as a vital link (similar to an Account/Production Manager role) connecting creative producers, the Head of Design, and software developers. What We Are Looking For: Experience as a Technical PM / Business Analyst / Production Manager: You know how to approach a business stakeholder, break a chaotic process down into "LEGO blocks," draft clear functional specs, and oversee the solution's delivery. Background in Evolving Internal Products: Ideally, you have prior experience automating back-office or production workflows within product-led tech companies or large advertising agencies. High Level of Ownership & Proactivity: We need someone who doesn’t wait for top-down, step-by-step instructions. You analyze the system independently, spot areas for growth, propose solutions, and drive them to completion. Structured & Systemic Approach: The ability to operate effectively in a fast-paced environment with high uncertainty, turning operational chaos into clear, structured algorithms. Understanding of Technical Logic: You don't need to write code or know SQL, but it is essential that you understand the underlying logic of software systems, databases, and integrations. Nice-to-Have: A genuine interest in Generative AI tools and experience integrating them into workflows. Personal pet projects related to automation (e.g., if you’ve built a no-code/low-code workflow just to automate something for yourself). Prior experience in creative production, marketing, or ad agencies (understanding the exact dynamics between creative producers and designers). What We Offer: Maximum Freedom & Trust: We have no rigid corporate boundaries or micromanagement. If you have a brilliant automation idea, you'll get the green light and all the necessary resources to bring it to life. Real, Tangible Impact: The results of your work will directly drive the company's key scaling metrics. You will see firsthand how workflows accelerate by multiples thanks to your efforts. Healthy & Open Culture: We deeply value respectful communication, mutual support, psychological safety, and a completely toxicity-free environment. True Flexibility: 100% remote work. Our team is globally distributed across Europe and beyond.