Program Delivery Director

Program Delivery Director Eidra, a Nordic consulting collective, is expanding into the US market. We're seeking an experienced Program Delivery Director to join our product and technology group based in Chicago. This role is suited for a program leader who can balance strategic oversight with the operational depth of software development and technical delivery. Someone who is equally comfortable presenting to senior client stakeholders as they are working closely with squad leads to navigate delivery and technical challenges, and who knows how to adapt their approach depending on the situation. In this role, you’ll help create clarity across teams and stakeholders, establish the operating rhythm for the program, and ensure work streams stay aligned, coordinated, and moving forward with momentum. This role is based in Chicago (3 days onsite) and as part of Eidra’s expanding U.S. footprint, you’ll help establish our reputation for engineering excellence, strategy, and delivery in the American market. Applicants must be authorized to work in the U.S. Sponsorship is not being offered for this position. What you'll be doing. You’ll serve as the U.S. program delivery lead on one of our largest global accounts, partnering closely with two complementary counterparts: a Sweden-based program lead and a Chicago-based account team responsible for client engagement and product strategy. Together, this leadership group owns the success of the overall program. Your primary focus will be delivery, with accountability for ensuring the broader program operates smoothly and effectively. In practice, that means staying closely connected to the work across multiple workstreams, maintaining visibility into dependencies, proactively surfacing risks, and helping teams move forward with clarity and momentum. You’ll also oversee program financials, including tracking actuals, monitoring burn against forecast, and supporting healthy margin management. You’ll work through delivery leads who manage the individual squads, while remaining engaged enough in the details to provide meaningful oversight and support. On larger, more complex workstreams, including a multi-squad mobile application program where your initial focus will be, we’d expect you to have a strong understanding of progress, blockers, and key decisions so you can confidently engage with senior client stakeholders and help drive resolution when needed. Because the program spans multiple geographies and leadership functions, an important part of the role will also be helping shape how the partnership operates day to day. That includes establishing and evolving the communication rhythms, decision-making approaches, and operating structures that help distributed teams stay aligned and effective. What we're looking for. ~ 10+ years leading large-scale, cross-functional technology programs at $20M+ scope, across multi-team or multi-vendor environments. Financial fluency. You've owned program P&L or been close to it. You know how to read burn, protect margin, and have honest conversations when the numbers aren't tracking. The ability to zoom out and zoom in. You're as comfortable presenting a program health summary to a VP as you are untangling a delivery dependency with an engineering lead. Strong command of mobile application delivery. You understand how multi-squad programs are structured, where the friction points live, and how to keep complex releases on track. A track record of building trust with senior stakeholders. You communicate clearly, set expectations honestly, and don't wait for problems to surface before raising them. Experience designing ways of working across geographies and time zones. You know that distributed programs don't run themselves, and you've built the structures that make them work. Familiarity with how AI and modern tooling can improve delivery operations. You don't need to be an evangelist, but you should know what's possible and when it's worth reaching for. A feel for right-sized process. You build the scaffolding a program needs and no more. The kind of person you are. You lead from the front, but you bring people with you. You're direct without being rigid. You care about the work, not just the status report, and you hold yourself and others to a high standard because the details matter and the client deserves it. When things get messy (and they will), you're the one who steadies the room. You don't hide behind process or language. You choose to see what's possible, push toward solutions, and bring others with you when you do. You get to the root of the challenge and start adding real value, conscious that every decision you make has an impact beyond the spreadsheet. You're inspired by change, not unsettled by it. You know that great results only come from great collective effort, so you invest in the people around you as much as the work in front of you. Who you'll work with. You'll be embedded in a flagship account team, reporting to senior leadership at Eidra. Day to day, you'll work with a broad stakeholder group on the client side, from VP-level sponsors to Director-level program owners, as well as your Swedish co-lead and the delivery teams across our work streams. What we offer. At Eidra in the United States, we offer a competitive salary package complemented by comprehensive benefits that prioritize employee well-being, reflecting our Nordic heritage. We provide a range of healthcare benefits, including fully subsidized insurance premiums for employees and their families. Our vacation policy promotes work-life balance with flexible time off, requiring a minimum of 3 weeks off per year. We encourage employees to take vacations in 2-week increments to truly detach and recharge. Our culture emphasizes inclusive decision-making, collaboration, and continuous learning, fostering an environment of transparency and trust. This collaborative spirit extends across our global offices, with opportunities to engage annually with our teams in the Netherlands, Norway, and Sweden, enriching your professional experience and network. Salary range: $160,000-$180,000 USD per year, depending on experience and qualifications. Eidra is an equal opportunity employer committed to diversity and inclusion in the workplace. Locations Chicago Remote status Hybrid Chicago About Eidra Eidra is a carefully selected group of specialist companies. Different in craft but united in the ambition to solve our clients’ problems and create lasting value. We are 1200 people across different markets. All are passionate about change. Founded in 2019 Co-workers 1250