Product Manager - Tyro Health

Product Manager - Tyro Health Why Tyro? At Tyro, we’re into business big time. Through our integrated payments, banking and lending solutions, we’re here to ensure nothing stands in the way of Australian business success. With over 21 years' experience under our belt, we know what it takes to build something great, which is why we combine the best people, technology, and partners to deliver simplified payments and seamless business banking to our customers. We’re proud to power more than 76,000 merchants across Australia and to work with almost 800 partners to create seamless experiences for hospitality, retail, services and health providers. It starts with You. Just like our customers, we’re obsessed with the success of our people. So, when you come onboard, we’ll give you all the support you need to do your best work. Our close to 600 Tyros are a highly collaborative team, so you’ll get to work with smart, motivated and friendly people across Tyro. We are fast paced and innovative and strive to live our values everyday – commit to greatness, stay hungry, wow the customer, be good and win together! We are big enough for you to have opportunities to have a career at Tyro and small enough that you can have a real impact. As we continue our mission to shake things up and make payments the easiest part of doing business, you’ll have the opportunity to learn new skills with hands-on experience, further your career, and help unleash the potential of our customers, one payment at a time. 🎥 Step inside life at Tyro here . About the role Tyro Health is rapidly expanding, we are looking for a Product Manager to drive the technical product roadmap for our healthcare payments and claims solutions. You'll work closely with engineering and design teams to deliver innovative features that drive growth across our healthcare verticals. Due to the nature of our work and regulatory requirements, applicants must hold Australian Citizenship or Australian Permanent Residency What you'll do Analyse market trends, customer needs, and technical opportunities to identify high-impact product opportunities. Develop and maintain the product roadmap, outlining priorities to optimise business outcomes. Work closely with design teams to create experiences that simplify the complex and reduce admin. Partner with engineering teams to define technical requirements and ensure efficient delivery. Collaborate with marketing and customer operations to maximise impact of new features and ensure teams are equipped to handle change. What you'll bring 3+ years' experience as a product manager of a digital product, specifically a healthcare cloud-based/SaaS product, such as practice management software. A strong technical and agile development understanding, with experience writing requirements for complex systems and ability to understand technical constraints and opportunities. A track record of translating product strategy into innovative features that deliver against business objectives and driving fast, incremental delivery, balancing speed to market with quality and customer value. Delivered well-designed products that are simple and easy to use, with experience in user research and rapid prototype development. Exceptional problem-solving abilities in complex environments, enthusiasm for and ability to learn quickly, and capability to make effective decisions with imperfect information. Strong interpersonal skills and ability to collaborate cross-functionally; values team-based decision making and building shared ownership of a product vision. Nice to have: Experience incorporating AI capabilities into product development, including understanding of use cases, limitations and implementation considerations. Background in software engineering or technical roles, with strong technical fluency and ability to engage in implementation discussions. What’s in it for you? We’ve worked hard to create an environment that’s big on diversity, inclusion, and flexibility, and one that suits the changing needs of team members across Australia. Here are just some of the things Tyros tell us they love about working here. You’ll also receive: A mix of in-office and remote working (3 days in the office) Learning and career development opportunities 18 weeks paid primary carers leave 12 weeks paid secondary carers leave Annual team-based volunteer day Birthday Leave Power Up Day (Additional day of leave) Weekly team social events, snacks, craft beer and wine, ping pong and video games Taco Tuesdays Mental health and wellness initiatives Novated leasing Tyro is committed to a diverse, inclusive workplace where everyone thrives. We welcome applicants of all backgrounds and are an equal opportunity employer. If you need accommodations or adjustments at any stage of the recruitment process, simply inform our Talent team during your conversation with them. Still with us? If you’ve got this far, then you might just be a great fit for us. Don’t tick all the boxes above? That’s ok, apply anyway and our Talent team will review your profile - you might be a fit for future roles. #LI-Hybrid Department Tyro Health Role Product - Health Locations Melbourne Remote status Hybrid