Product Manager

Company Overview Iridium is an award-winning and innovative satellite communications company with bragging rights to the only network that offers voice and data connectivity anywhere in the world. For over 20 years, Iridium’s unique network and services have supported critical communications needs for individuals, businesses, and the evolving Internet of Things. At Iridium, we understand the importance of staying connected and the limitations of traditional communications networks. People across the globe, including first responders, humanitarians, global militaries, scientific researchers, and lone workers, as well as ships, aircraft and remote operations all rely on Iridium to stay connected. We take our responsibility for providing these essential communications very seriously and pride ourselves on offering a reliable lifeline when needed. Likewise, Iridium is committed to providing an exciting and innovative workplace, where employees are challenged to think outside the box and collaborate on new, bold ideas and solutions. Our talented teams are passionate about their work and the impact our company makes around the world. Iridium fosters an empowering and inclusive culture that allows employees to genuinely be their best selves. We are looking for others who want to join this truly unique company that celebrates our employees and provides the opportunity to truly make a difference in the world. What We’re Looking For: Iridium is seeking a Product Manager to join the IoT Product Management team. As a Product Manager at Iridium, you will support existing and future IoT product and service technologies. You will be the front face of the customers’ needs and work cross-functionally with all aspects of the organization to ensure product success. Best of all, you will have responsibility and your efforts will directly impact the revenue and profitability of Iridium. The successful candidate will manage Iridium and Partner resources closely, deal with complex issues and technology challenges, and be part of a team to manage existing IoT products and to successfully commercialize new IoT products and services, generating revenue for the partner and Iridium. What You’ll Do: Collaborate with Iridium’s IoT line of business leaders to: Define new IoT products, services, and applications based on customer needs and competitive offerings which will lead to success in the market Develop detailed and fact-based business cases, market demand descriptions, product definitions, features, and functionality for executive presentations and roadmap decision-making Develop marketing requirements and product specifications for IoT products and their corresponding services, as well as network, gateway, or billing/provisioning systems. Partner with the engineering teams to translate marketing requirements into technical implementation Develop and maintain product plans for hardware and services, including competitive analysis, sales strategy, market share attainment, partner engagement, and pricing/rate plans. You may not always be the owner of a final decision, but you must drive the decisions forward to meet the required product commercialization Develop and manage the project plan with Program Managers and lead the product through development, beta trials, and commercialization Create technical, user, and marketing documentation for internal and external use for related data products and services Support sales teams via technical presentations, sales training material, white papers, lab demonstrations, and other customer engagements Assist the sales and marketing product readiness teams ensuring that all organizations are prepared to launch products and services on the plan of record launch date What You’ll Need to Succeed: BS/BA in Business, Science, Engineering, or related field. 8+ years’ total experience, with 2-5 years in Product Management support role and/or, 2-5 years in an engineering development role, preferable hardware, firmware or radio frequency Capable of being a strong motivator and source of direction for your project team Have a people-oriented, “do the right thing” focus and be able to build meaningful relationships with peers and senior leadership across the company Excellent communication skills, with the ability to clearly convey products, deliverables, analyses, and/or issues to groups outside of your team or those who are unfamiliar with the topic Have confidence and be able to easily build relationships with leadership and colleagues outside of your team Possess an analytical mindset, with the ability to understand a situation or problem and think critically to make decisions and come up with out-of-the-box solutions Be proactive in providing feedback and be enthusiastic in sharing your knowledge with others Capable of prioritizing your own tasks and potentially the tasks of others while making sure deadlines are met Exceptional computer skills including MS Office (Excel, Word, PowerPoint) and Internet research Things That Would be Great if You Brought to the Table: Experience with Engineering (HW, SW, or RF) is highly preferred Experience in the cellular communications industry, wireless or satellite products and services Experience with requirements development, interactions with operations organizations, customer support and training Master’s Degree is good to have but not required Proficiency in foreign language We’ll also need you to: Be able to travel up to 10% US Citizenship required Work Environment: This position primarily works in an office setting and is largely sedentary with the majority of the position working with a computer. The role typically requires the use of basic office equipment such as a phone, video, computer, keyboard, mouse, and printer. We believe in-person connection drives innovation, strengthens mentorship, and builds culture, while flexibility enables employees to do their best work. Under Iridium’s Hybrid Work Policy, employees are expected to work at least three days per week (approximately 60%) in an Iridium office to support collaboration, relationship-building, and professional growth. Additional Information This job description outlines the general nature and level of work for this role and is not a comprehensive list of duties, responsibilities, or qualifications. Employees may be assigned additional responsibilities as needed. Iridium is an Equal Opportunity Employer, including individuals with disabilities and protected veterans.