Order Entry Specialist

At Storage Protectors, we are committed to delivering top-tier storage protection solutions and outstanding customer service. We provide secure, clean, and professionally maintained storage environments tailored to meet our customers’ unique needs. Our team thrives on trust, reliability, and a commitment to excellence.We are looking for a reliable and detail-driven Order Entry Specialist to join our team. In this role, you will be responsible for accurately entering customer orders into our system, verifying order details, and supporting the smooth coordination of order processing from placement to fulfillment. The ideal candidate will have strong attention to detail, excellent data entry skills, and the ability to communicate clearly with internal teams and customers.Key Responsibilities:Accurately enter and process customer orders into the order management systemReview incoming orders for accuracy, completeness, and compliance with company policiesConfirm product availability and pricing before processing ordersCommunicate with customers, sales representatives, and other departments to verify or clarify order informationTrack and update order status and provide timely updates to relevant stakeholdersCoordinate with shipping, inventory, and billing teams to ensure smooth order fulfillmentMaintain detailed and organized records of order data and customer interactionsResolve order-related issues or escalate them to the appropriate team when neededAssist in generating order reports, invoices, and documentation as requiredFollow company guidelines for data accuracy, customer service, and confidentialityQualifications:High school diploma or equivalent (Associate’s degree is a plus)Previous experience in order entry, data entry, customer service, or administrative support preferredStrong typing skills and attention to detailProficient in Microsoft Office (especially Excel) and experience with ERP or order management systems (e.g., NetSuite, SAP, Oracle, Salesforce)Excellent organizational and multitasking abilitiesStrong written and verbal communication skillsAbility to work independently and meet deadlinesComfortable working in a fast-paced, deadline-driven environmentWorking Conditions:remote environmentMay require extended periods of data entry and screen timeFlexible scheduling or occasional overtime during peak periods may be required