Data Entry Specialist

About The Company

North American Learning Institute (NALI) is a rapidly expanding leader in the online education sector, committed to providing high-quality learning opportunities to students across the United States and Canada. Renowned for its innovative approach and dedication to student success, NALI fosters a dynamic and growth-oriented environment where talent is recognized, and hard work is rewarded. The organization emphasizes continuous improvement, leveraging cutting-edge technology and streamlined processes to deliver exceptional educational experiences. As part of its strategic expansion, NALI is building a high-performance team that values professionalism, integrity, and a passion for learning.

About The Role

Join NALI's elite team as a Remote Data Entry - Lead Specialist. This full-time position offers an exciting career opportunity for individuals who excel in detail-oriented tasks and thrive in fast-paced environments. As a Lead Specialist, you will play a crucial role in verifying, managing, and maintaining lead records for our business development team. Your responsibilities will include ensuring data accuracy, supporting operational efficiency, and facilitating effective communication with referral partners and internal teams. This role requires a proactive, dependable professional with strong analytical skills and a commitment to high-quality work. The position is primarily remote, with initial in-person training in Orlando for one week, after which you will operate from your home using top-tier technology and tools.

Qualifications

• Some college credits required; a college degree is a plus
• Fluent in English; additional languages are advantageous
• 1-3+ years of experience in data entry, sales, or customer service
• Strong work ethic and proven dependability
• Experience in fast-paced work environments
• Ability to quickly learn and adapt to new applications and processes
• Solid computer and internet skills with high-speed connectivity
• Accurate typing skills and proficiency in using multiple screens and programs
• Ability to effectively utilize online search engines and digital resources
• Exceptional attention to detail and ability to identify discrepancies
• Strong analytical and problem-solving skills
• Active listening skills and the ability to gather information efficiently
• Self-motivated, competitive, and goal-oriented mindset
• Professional, upbeat, and positive attitude
  
  

Responsibilities

• Verify and manage lead records to ensure data accuracy and integrity
• Support the business development team by maintaining organized and reliable data systems
• Communicate effectively with referral partners and team members to facilitate smooth operations
• Adapt quickly to new tools, applications, and processes as implemented by the organization
• Maintain a positive, empathetic, and professional tone when interacting with clients and colleagues
• Work flexible hours, including nights, weekends, and holidays, to meet business needs
• Identify and correct discrepancies within data sets to uphold high standards of quality
• Utilize multiple screens and digital resources to gather and verify relevant information efficiently
• Contribute to a team environment focused on achieving performance targets and continuous improvement
  
  

Benefits

• Dynamic and energetic organizational culture
• Opportunity to work with cutting-edge technology and tools
• Performance-based promotions and career advancement opportunities
• Competitive annual salary ranging from $31,200 to $36,000, with quarterly bonuses for high-level Lead Specialists
• Comprehensive full benefits package including 100% company-paid health insurance
• 401(k) plan with a 3% company match
• Life insurance with AD&D coverage
• 80 hours of paid time off (PTO) to support work-life balance
  
  

Equal Opportunity

North American Learning Institute is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, or any other protected status under applicable law. We encourage qualified individuals from all backgrounds to apply and join our team.