Manager / Senior Manager, Entrepreneur Experience (EX)

Manager / Senior Manager, Entrepreneur Experience (EX) Apply for this position About the role This is a senior role at the heart of what Endeavor does – working directly with Ukraine's most promising scale-up founders as their trusted advisor and strategic partner. You will own a portfolio of Endeavor Entrepreneurs, building deep relationships, understanding their businesses inside out, and activating Endeavor's global network to drive real outcomes on their biggest challenges – from fundraising and internationalization to talent, pricing, and organizational design. We are looking for someone with serious business acumen and a structured, analytical mind – the kind of person who has spent years in management consulting, VC, or a senior operating role and can sit across from the unicorn founder and be a genuine thought partner. Success in this role is defined by the quality of your relationships with entrepreneurs, the relevance and impact of the support you deliver, and the trust you build as someone founders turn to when it matters most. Location: Kyiv, Ukraine (hybrid), with international travel Employment Type : full-time Reports to: Managing Director, Endeavor Ukraine About Endeavor Endeavor is the leading global community of High-Impact Entrepreneurs in emerging markets. Present in 45+ markets around the world, our 2,900+ entrepreneurs rely on Endeavor’s unparalleled network of peers and mentors to solve their toughest challenges. Portfolio companies include Checkout.com (UAE), Carsome (Malaysia), and Rappi (Colombia). Endeavor’s core belief is that entrepreneurs are the single best way to transform economies around the world: with the right community, mentorship, and investment, these individuals form the building blocks for thriving, dynamic economies in emerging markets around the world. Read more about how we support Endeavor Entrepreneurs around the world - from Nairobi to Kuala Lumpur, Mexico City to Dubai. About how we plan to advance the Multiplier Effect by helping entrepreneurs grow faster, think bigger, and give back to their communities as they inspire, mentor, and invest in others. And about our rules-based, co-investment venture capital fund with $540M+ AUM across four funds, Endeavor Catalyst . What you'll do Entrepreneur Portfolio Management & Advisory (60%) Own and manage relationships with a portfolio of Endeavor Entrepreneurs – acting as their primary point of contact, account manager, and strategic advisor Build deep, trust-based relationships with founders; develop a thorough understanding of their business models, growth levers, strategic priorities, and key challenges Conduct regular check-ins, proactively identify critical moments and growth bottlenecks, and design tailored support interventions Provide hands-on strategic guidance on scaling challenges: internationalization, fundraising strategy, go-to-market execution, organizational design, pricing, talent Own the end-to-end connection journey – from problem identification to expert/mentor matching and follow-through – ensuring high-quality interactions and tangible outcomes for founders Leverage Endeavor's global network (50 markets, 3,000+ entrepreneurs, 4,000+ mentors) to connect founders with the right people at the right time Track and interpret key company and portfolio metrics (growth, fundraising, talent, engagement), translating data into actionable insights Measure entrepreneur satisfaction and engagement; continuously improve how Endeavor delivers value Ecosystem & Network Development (20%) Build and deepen relationships with key ecosystem stakeholders: investors, corporates, accelerators, government bodies, and international partners Identify and recruit high-caliber mentors and board members for Endeavor entrepreneurs Manage the Investor Network and Mentor Network platforms – facilitate meaningful connections and ensure ongoing engagement Organize and facilitate high-impact events: Founder Circles, fireside chats, masterclasses, roundtables, and 1-on-1 mentor sessions Represent Endeavor at major conferences and ecosystem events in Ukraine and internationally Selection Support (10%) Support the identification and evaluation of high-potential companies for Endeavor selection Contribute to due diligence on candidate companies when needed (business model analysis, market assessment, founder evaluation) Support preparation of candidate profiles for Local and International Selection Panels (LSP/ISP) Strategy & Special Projects (10%) Contribute to Endeavor Ukraine's strategic planning, OKR-setting, and annual roadmap Collaborate with Endeavor Global on cross-border initiatives, best practice sharing, and global programs Support fundraising and partnership development with compelling materials and data Lead or support strategic special projects (London, Silicon Valley Programming, education programmes etc) as assigned by the Managing Director What We're Looking For Must-Have Passion for entrepreneurship and tech ecosystem 5-8+ years of professional experience in management consulting (McKinsey, BCG, Bain, or tier-2 firms), venture capital, private equity, investment banking, or a senior operating/strategy role in a high-growth tech company Exceptional business acumen – you quickly understand a company's business model, identify growth levers, and provide actionable, structured advice Proven track record of building and maintaining trust-based relationships with senior executives, founders, and C-level stakeholders Strong analytical and problem-solving skills – ability to break down complex business challenges and structure solutions Outstanding written and verbal communication in Ukrainian and English (C1 or above) Entrepreneurial mindset – high autonomy, comfort with ambiguity, bias toward action and ownership Service-oriented attitude – you ask "how can I help?" before "what's in it for me?" Deep passion for entrepreneurship and Ukraine's economic development You feel urgency to service and support founders Nice-to-Have: Exposure or experience in leading tech company or a VC fund International work experience or exposure to global business environments Experience in ecosystem-building, accelerator, or impact-oriented organizations MBA or relevant graduate degree from a top-tier institution is nice but not essential Experience with Salesforce, CRM systems, or portfolio management tools Conversational or working proficiency in Spanish is a plus What we offer A senior role shaping how Ukraine's top founders are supported and scaled globally Direct, meaningful relationships with the country's most ambitious entrepreneurs – you'll be in the room where it happens Access to Endeavor's global network across 50 markets – mentors, investors, and founders worldwide Significant international travel to Endeavor offices, ISPs, global events, and programmes (London, NYC, Silicon Valley) Exposure to world-class business leaders, investors, and thought leaders Professional development through Endeavor's international retreats and training programs Competitive compensation Performance bonus based on OKR achievements Health insurance, English lessons via Preply, 24 paid vacation days Flexible, hybrid working arrangements (Kyiv office – Kooperativ) A mission-driven team building something that truly matters for Ukraine Who you are Endeavor is a values-driven organization. We are looking for someone, who embodies... Entrepreneur First: The Associate will be someone who passionately believes in the power of high-impact entrepreneurs to change the world for the better. You care about our mission. Go Big: The Associate will be someone whose curiosity drives them to dream (and execute!) big. You are a self-starter, who will roll up your sleeves to take our office to the next level. Network of Trust: The Associate will be someone who can naturally build trust with anybody, from CTOs of cutting-edge startups to CEOs of established ventures. Pay It Forward: The Associate will be someone with a service-oriented attitude, who asks “What can I do?” before asking “What can I get?” One Endeavor: The Associate will be someone who thrives on working with colleagues in over 30 different countries around the world. You are collaborative and a bridge builder. Always Agile: The Associate will be someone who understands that it's the planning, not the plans, that matter and therefore isn't deterred by pivots or evolutions. Homepage Entrepreneur Experience Role EX Manager Locations Ukraine Remote status Hybrid Ukraine About Endeavor Endeavor is the Global Network of Trust of, by, and for entrepreneurs. Founded in 1997, Endeavor selects, supports, and invests in high-growth founders with the greatest potential to build companies that become global industry leaders by solving local problems. The organization focuses on Elsewhere—markets often overlooked by traditional venture capital—where innovation thrives despite barriers to capital, mentorship, and trust. With a presence in 50 countries, Endeavor has supported more than 3,000 entrepreneurs leading some of the world’s most transformative companies. We have helped grow over 90 unicorns, including Checkout.com (UAE), Carsome (Malaysia), and Rappi (Colombia). Through the Endeavor Multiplier Effect™, Endeavor Entrepreneurs reinvest their success forward by mentoring, investing in, and inspiring the next generation of founders, creating self-sustaining ecosystems in unexpected places. Explore Endeavor’s mission and impact: How we support Endeavor Entrepreneurs around the world, from Nairobi to Kuala Lumpur and Mexico City to Dubai Our Values and how they guide our work How we advance the Multiplier Effect™ by helping entrepreneurs grow faster, think bigger, and give back by inspiring, mentoring, and investing in others Endeavor Catalyst , our rules-based, co-investment venture capital fund with $540M+ in assets under management across four funds Founded in 1997 Coworkers 500+