Growth Manager

Growth Manager About GigRadar GigRadar is an AI-powered lead generation and sales automation platform for agencies and freelancers on Upwork. Our Growth Management team works directly with clients to optimize their positioning, improve proposal conversion, refine targeting, and scale predictable revenue using automation and data-driven iteration. We don’t “manage accounts.” We build revenue systems. Now we’re expanding our Growth team. Role Overview As a Growth Manager at GigRadar, you will own a portfolio of clients and be fully responsible for their revenue performance and retention. Your mission is simple: Reduce portfolio churn Protect and grow Portfolio MRR Identify expansion opportunities Ensure clients achieve measurable ROI from GigRadar This role blends Account Executive, Business Development, and Customer Success but with full revenue ownership. Your main performance metric: Net Portfolio Churn (%) What You’ll Own Full ownership of your client portfolio (approx. 10 clients per manager) Portfolio retention and churn reduction Revenue expansion within accounts (upsell, cross-sell, service upgrades) Early identification and prevention of cancellation risks Strategic growth reviews with clients based on data and performance metrics Collaboration with Product, Scanner, and Optimization teams to improve results You are not a support role. You are responsible for revenue performance. Growth Metrics You’ll Be Measured On Primary: Net Portfolio Churn (%) Portfolio MRR retained Expansion MRR within your portfolio Cancellation requests prevented Your compensation directly scales based on churn performance. Compensation Structure This is a fully commission-based position with guaranteed $800 draw There is no fixed/base salary. Your compensation will be calculated from % of MRR from their client portfolio (GigRadar + management), based on avg $1,200/mo per client: 10 clients = $12,000 MRR 8% (churn < 20%) = $960/mo 12% (churn < 15%) = $1,440/mo 16% (churn < 10%) = $1,920/mo 20 clients = $24,000 MRR 8% (churn < 20%) = $1,920/mo 12% (churn < 15%) = $2,880/mo 16% (churn < 10%) = $3,840/mo 30 clients = $36,000 MRR 8% (churn < 20%) = $2,880/mo 12% (churn < 15%) = $4,320/mo 16% (churn < 10%) = $5,760/mo $800/mo is a guaranteed draw if the performance-based compensation exceeds $800, the manager earns that amount instead. Managers are not responsible for sales - the GigRadar sales team handles all client acquisition. The manager's sole focus is delivering results and retaining clients. There is no cap on the number of clients a manager can hold, and we actively want them to grow their portfolio as large as possible. Total realistic potential at solid performance (churn < 15%): 10 clients → ~$2,500/mo 20 clients → ~$4,100/mo 30 clients → ~$5,600/mo Who We’re Looking For We’re looking for someone with strong commercial experience, such as: Sales Account Executive Business Development Revenue-focused Customer Success Must-Have Experience 2+ years in Sales, AE, Business Development, or Account Management Experience working using GigRadar platform would be a bonus point Willing to work in US Time Zone Experience managing revenue-based client portfolios Strong understanding of MRR, churn, renewals, and retention mechanics Proven ability to handle objections and prevent cancellations Confident communication with founders, agency owners, and decision-makers Ability to manage multiple accounts independently Strong Plus Experience in SaaS or subscription businesses Experience working with performance-driven or commission-based roles Data-driven mindset and comfort reviewing performance metrics Experience in GigRadar platform, Upwork, freelancing, or agency ecosystems Who This Role Is NOT For Someone looking for a fixed salary regardless of performance Someone uncomfortable with revenue accountability Someone who prefers reactive support instead of proactive growth ownership Why Join GigRadar Direct impact on revenue and company growth Clear performance-to-income connection High earning potential for top performers Fast-moving, execution-focused environment Opportunity to grow into senior growth or leadership roles Department Product Role Growth Manager Locations Kyiv Remote status Fully Remote About GigRadar Dive into a workspace where innovation meets collaboration, and where every member plays a vital role in our collective success. Join us, and let's lead the way, together !