Manager, Business Intelligence

About Carrot: Carrot is a global, comprehensive fertility and family care platform, supporting members and their families through many of life's most memorable moments. Trusted by many of the world’s leading multinational employers, health plans, and health systems, Carrot’s proven clinical program delivers exceptional outcomes and experiences for members and industry-leading cost-savings for employers. Its award-winning products serve all populations, from preconception care through pregnancy, IVF, male factor infertility, adoption, gestational carrier care, and menopause. Carrot offers localized support in over 170 countries and 25 languages. With a comprehensive program that prioritizes clinical excellence and human-centered care, Carrot supports members and their families through many of the most meaningful moments of their lives. Learn more at get-carrot.com . Carrot is seeking a strategic and people-focused Manager, Business Intelligence to lead and scale our growing BI function. This role will oversee a team of Business Intelligence Analysts while advancing our reporting, analytics, and data infrastructure capabilities across the organization. You will play a critical role in enabling data-informed decision-making by partnering closely with leaders across Finance, Product, Engineering, Customer Success, Sales, and Business Development. The ideal candidate brings strong technical expertise, proven people leadership experience, and the ability to translate complex data into actionable insights. This role reports to the VP, Data & Business Intelligence. What You’ll Do Lead & Develop the BI Team Manage, mentor, and grow a team of Business Intelligence Analysts and Data Engineers Establish clear goals, development plans, and performance expectations Build a culture grounded in accountability, quality, and impact Drive BI Strategy & Execution Partner with leadership to shape and execute Carrot’s BI roadmap Translate business priorities into scalable analytics solutions and reporting frameworks Implement structured processes for intake, prioritization, and delivery of BI initiatives Ensure alignment between data initiatives and company-level KPIs Strengthen Data Infrastructure & Governance Oversee data modeling standards and analytics best practices Evaluate and recommend tools and vendors to enhance our data stack Champion data governance, documentation, and quality assurance Ensure reliable, timely, and actionable reporting for stakeholders Collaborate Cross-Functionally Lead requirements gathering with business teams Bridge technical and non-technical stakeholders Communicate insights clearly to diverse audiences Drive adoption of BI tools and self-service analytics What You’ll Bring 5–8 years of experience building or scaling business intelligence or analytics functions 1–3+ years of people management experience, including coaching and performance management Experience in high-growth environments; experience in regulated industries (e.g., healthcare, finance, insurance) is a plus Strong knowledge of data modeling and analytics systems architecture Advanced SQL skills (joins, CTEs, window functions) Working knowledge of statistics, experimentation, and measurement frameworks Experience with BI tools such as PowerBI, Tableau, Looker, or DOMO Ability to translate business needs into technical execution and executive-ready reporting Strong communication skills and stakeholder management experience Nice to Have Familiarity with healthcare data Working knowledge of Python Compensation: Carrot offers a holistic Total Rewards package designed to support our employees in all aspects of their lives inside and outside of work, including health and wellness benefits, retirement savings plans, short- and long-term incentives, parental leave, family-forming assistance, and a competitive compensation package. The starting base salary for this position will range from $150,00000 - $175,000.00. Actual compensation may vary from the posted base salary depending on your confirmed job-related skills and experience. Fraud and Security Notice: Please note that all communication regarding job opportunities at Carrot will come exclusively from an @get-carrot.com email address. If you receive messages from any other domain, please disregard them and report the incident to: [email protected] Why Carrot? Carrot has received national and international recognition for its pioneering work, including Fast Company's Most Innovative Companies and World Changing Ideas, Inc. Power Partners, and Modern Healthcare’s Innovators. Carrot’s global workforce has been acknowledged with several accolades, including Fortune’s Best Workplaces in Healthcare, Great Place to Work, and Age-Friendly Employer certifications. Carrot is regularly featured in media reporting on issues related to the future of work, women in leadership, and healthcare innovation, including MSNBC, The Economist, Bloomberg, The Wall Street Journal, CNBC, National Public Radio, Harvard Business Review, and more. Learn more at carrotfertility.com.