Functional Technical Support with EDI experience
AllianceIT IncPosted 3 days ago
About this role
This is a remote position to work from LATAM collaborating with US clients.
We offer:
- 100% Remote Work
- $20 USD per hour
- Working only 40 hours per week
Title: Functional Technical Support with EDI experience
Key Responsibilities
- Resolve application functional and logical issues
- Provide end-user support and guidance
- Support incident lifecycle management
- Collaborate with technical teams for resolution
- Maintain service quality and response times
Required Skills
- Functional application support
- Incident management and troubleshooting
- Business systems analysis
- User support