About this role
We’re hiring a voice & chat customer support professional to handle customer interactions for a D2C apparel brand.
What you’ll do
• Handle inbound and outbound customer interactions
• Resolve order, delivery, and product-related queries
• Coordinate with internal teams to close issues quickly
• Ensure a calm, professional customer experience on every customer interaction
Who should apply
• Prior support experience preferred
• Clear communication in English and Hindi
• Patient, composed, and solution-oriented
• Comfortable working with systems and processes
Role details
• Full-time | Remote (India)
• Compensation aligned to experience and performance