Account Manager

Account Manager This is an exciting time for the agency and due to business growth, we are looking for an established Account Manager to join the client servicing team. You will work with 2/3 great accounts. 23...WHO? 23red is a purpose-driven creative agency. We develop brands and campaigns that change behaviour for the better and have a positive impact on people’s lives. Whether it’s tackling climate change, fighting inequality, or driving blood donations, we take pride in developing brands and campaigns that make a real difference to society. We are experts in crafting creative campaigns that cut through and engage, delivering them through paid, owned and earned channels, frequently working through the trusted voices of media, partners, or influencers. Our people are motivated by the impact of our work, and we have clear values, each underpinned by a set of behaviours: Collaborative, Curious, Creative, Clever and Caring. We’re part of Capgemini Invent globally, aligned to Frog in the United Kingdom – and whilst we operate as a separate brand, we have the benefit of being part of a network. PURPOSE OF THE ROLE This is an exciting time for the agency and due to business growth, we are looking for an established Account Manager to join the client servicing team. Working closely with the Account Director you will be an integral part of the team. Being responsible for fostering trust and helping to build agency credibility with key client stakeholders through exceptional client handling You will play a key role in supporting the team to deliver great creative work, writing clear briefs, and providing a considered point of view when reviewing work and sharing with clients. A natural client manager, who will be an ambassador for 23red articulating the agency’s history, philosophy, and approach to clients while seeking new and exciting opportunities for the agency. Support the delivery of large-scale integrated campaigns. An established project manager, who is highly organised, task driven and brilliant at imparting knowledge across the agency. Central to all activity on your clients, you will also help ensure the wider team are kept up to date on developments . Commercially astute, always having an eye on the bigger picture to help identify new opportunities within your named clients. WHAT DO YOU NEED TO BE SUCCESSFUL IN THE ROLE Already be at Account Manager level within a creative agency. Experience in supporting the delivery of large-scale integrated campaigns. You will also come with good communication, management, organisation, research, and numeracy skills alongside being adept at using MS Office programmes (Word, PowerPoint and Excel), Paprika and the Contact databases. Having experience or an interest in purpose led/behavioral change campaigns. DIVERSITY AND INCLUSION We are committed at 23red to creating a team that represents the rich diversity of society and we strive to create a working environment that ensures everyone can be heard and valued for their contributions.  We welcome all applications, especially those from individuals who are underrepresented in our industry. This includes people from ethnic minorities, LGBTQI+ people, individuals with disabilities (both seen and unseen) and people of any age and class. In considering candidates, we look for culture add rather than culture fit – we do not seek to create a homogenous culture and value the diversity of perspectives the team bring to the table. We do not discriminate on the basis of race, colour, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender identity or expression, veteran status, or any other legally protected status. Department Client Services Role Account Manager Locations London Remote status Hybrid London Perks and Benefits Flexible Working We have a hybrid approach combining 3 days per week working from the offices we share with our Capgemini colleagues in London's St Pauls, and working from home. We also offer flexi-hours. Family Friendly Benefits We offer enhanced Maternity Leave, Paternity Leave, and our gender-neutral Shared Parental Leave policy which is market leading in it's design. It enables fathers / partners to take as much time off, with the same payment terms, as mothers. Health and Wellbeing We have a wealth of Wellbeing benefits including an Employee Assistance Programme, Mental Health First Aiders, a Cycle to Work Scheme and Second Hand Bike Scheme. We also cover costs for eye tests and flu vaccinations, among other things! Socialising Our social committee 'The Saints' organise lots of social events, from our annual summer party, our 'Spool of Yule' Christmas festivities, to cheese and wine evenings, Halloween Spooky Social and more! Learning and Development We hold the IPA's Platinum Award for our learning and development programme. We offer time off for study and endless development opportunities! Cultural Allowance Our much-loved Cultural Allowance provides all staff with £240 per year to spend on any cultural activity that they wish - from theatre, to gigs, to festivals (yes you can spend it on Glasto!) to art classes and gallery trips. Incentives and bonuses We have a company bonus scheme along with our spot awards for work well done (our 'CAKE award') and our 'Do Ron Ron' quarterly award for innovation Volunteering We provide all staff with two paid days per year to volunteer - you can use it as one day or break it into chunks! Workplace & culture Our culture is a manifestation of our values. We are: Collaborative - none of us are at our best when we work alone. When we work together, we do truly wonderful things! Clever - clever is what happens to smart when we overlay a sense of originality and ingenuity. Curious - as Lewis Carroll put it "we love jumping down rabbit holes and are quite often so much surprised that for the moment we quite forget how to speak good English." Creative - again Lewis Carroll's Alice says it best: "Why, sometimes I've beileved as many as six impossible things before breakfast." Caring - we are a people business, and we look after our people. About 23RED LIMITED We’re 23red, a creative agency on a mission to create purposeful work that transforms people’s lives. Founded in 2000 Co-workers 67