AV Account Manager

AV Account Manager JOIN OUR JOURNEY Medialab is the UK’s leading independent media agency, and one of the fastest growing in the industry. We’re a media agency that’s made differently: purpose-led, data-driven, founder-run and proudly independent. Our entrepreneurial spirit means success is recognised and rewarded. There are no limits to what you can achieve here, which our employees agree with, evidenced by being a Campaign Best Place to Work for six consecutive years and one of The Sunday Times Best Places to Work 2025. As well as this, we’re Campaign’s Independent Agency of the Year 2024 and Media Week’s Independent Agency of the Year 2025. We are IPA Effectiveness accredited, an IPA People-First agency, and All In Champions, with industry-leading work recognised by double-gold at the 2024 IPA Effectiveness Awards for our work with Laithwaites and a 2025 Effie for our work with Alzheimer’s Society. Our independence means we can focus 100% on doing the right thing to secure success for our clients and our brilliant people. We work with a wide variety of clients including Hovis, IG, Sharps Bedrooms, SunLife, Standard Life, Ancestry, Laithwaites Wine, Save the Children, Guide Dogs, Alzheimer’s Society, RNLI and Clearscore. OUR VALUES Commit to Doing the Right Thing (Act with integrity and accountability) Help People Flourish (Invest in people) Dig Deeper to Understand Better (Data driven curiosity) OUR COMMITMENT TO YOU Working at Medialab comes with lots of perks including all the usual things you would expect, such as a competitive salary package, pension, season ticket loans, cycle to work scheme, weekly social events and big summer / end of year parties. On top of that, we offer extra benefits, which make life at Medialab even more rewarding: Time to Unwind – 22 days holiday (+ Christmas holiday closure), a day off for your birthday, holiday buying scheme, flexi-hours, and both a work abroad and cultural bank holiday swap scheme. Hybrid Working – Balance between home and office. (3 days in office) We welcome requests for flexible working arrangements from the commencement of employment. Career Growth – A meritocratic approach to progression with quarterly reviews, CPD Platinum accredited training, mentoring and leadership support. Health & Wellbeing – Private medical insurance, health cash plan, gym discounts, wellbeing apps Mental Health First Aiders and free professional counselling. Supporting Families – Enhanced parental leave pay, flexible working and life assurance. Giving Back – Paid charity days and sustainability initiatives. Perks & Rewards – Retail discounts, long-service trips and an unforgettable team culture. YOUR NEXT CHALLENGE We are seeking an experienced AV / TV Buying Manager to lead the delivery of high-quality AV campaigns across a diverse portfolio of clients. This is a hands-on role with clear ownership, taking responsibility from client brief through to planning, buying, booking and optimisation. You will play a key role in managing day-to-day client relationships, acting as a trusted AV lead and ensuring campaigns are delivered to a high standard across Linear TV and Connected TV (CTV). Alongside this, you will support the development of junior team members and work closely with media owners to drive value and performance. This role is well suited to someone who enjoys accountability, client exposure and owning their work end to end. HOW YOU WILL MAKE AN IMPACT Own AV planning from brief to delivery, translating client objectives into clear and effective Linear and CTV strategies, plans and buys. Lead the planning, buying, booking and optimisation of AV campaigns, confidently justifying recommendations and performance to clients. Act as a day-to-day AV contact for clients, building trusted relationships and providing clear, confident communication throughout campaign delivery. Manage end-to-end campaign setup, ensuring accuracy, quality and timelines are consistently met. Lead relationships for key clients across a variety of sectors, proactively identifying opportunities to add value. Build strong working relationships with media owners and sales houses to drive value and negotiate effectively. Provide training, feedback and support to junior team members, helping to raise the standard of AV delivery across the team. Confidently use core systems including MediaOcean, VOD and Linear booking systems, and ideally K2 (TechEdge). WHAT YOU WILL BRING TO THE ROLE ESSENTIAL SKILLS In-depth understanding of the AV market, with strong expertise across Linear TV and CTV. Understanding of industry-wide systems including DS Media, CARIA and TechEdge. Proven experience leading and managing large-scale AV and TV campaigns. Strong organisational skills with the ability to manage multiple campaigns simultaneously. Self-starter mentality, comfortable taking ownership and making decisions with confidence. High motivation and reliability, with a consistent focus on quality delivery. Ability to hit the ground running and quickly adapt to new processes and responsibilities. NICE TO HAVE SKILLS Experience across both planning and buying roles. Strong negotiation skills across pricing, value and quality metrics. People development experience, with the ability to mentor and upskill junior team members. Department AV Department Locations London Remote status Hybrid Employment type Full-time