Swedish-Speaking Online Store Adviser in Sofia - Fully Paid Relocation
Patrique Mercier Recruitment By CyrielSupport summary
Explicitly identified in the job description.
No visa sponsorship identified.
About this role
🌟 Exciting Career Opportunity: Swedish-Speaking Online Store Adviser in Sofia with Fully Paid Relocation! Patrique Mercier Recruitment is delighted to offer a fantastic opportunity for a Swedish-speaking Online Store Adviser to join a leading company in Sofia, Bulgaria. This role comes with a fully paid relocation package, allowing you to experience life in a vibrant and historic city while advancing your career in e-commerce customer support. As a Swedish-Speaking Online Store Adviser, you will provide exceptional customer service to Swedish-speaking clients, assisting them throughout their online shopping experience. You’ll play a key role in ensuring customer satisfaction by addressing inquiries, resolving issues, and offering tailored recommendations. Join a passionate team where your language skills and customer care will make a real impact. Benefit from the chance to relocate and grow professionally in an international and supportive environment. Your Responsibilities Provide outstanding support to Swedish-speaking customers through various channels including chat, email, and phone. Assist customers with product information, order processing, and issue resolution. Maintain accurate records of customer interactions and transactions. Collaborate with team members to ensure a seamless customer experience. Stay updated on product knowledge and e-commerce best practices. Contribute to improving processes and customer satisfaction. Fluency in Swedish and English is required. Please clearly state your native language and nationality in your C.V. and/or Cover Letter. Previous experience in customer service, preferably in e-commerce or online retail. Excellent communication and interpersonal skills. Strong problem-solving abilities and a proactive attitude. Ability to work effectively in a fast-paced and multicultural environment. Willingness to relocate to Sofia with full relocation package support. Highly organized and detail-oriented. • Financial support during relocation • Fully paid training • Stable job and career development opportunities • Attractive salary • Additional health insurance • 50+ benefits and services to choose from • Positive international working environment • Support and learning • Employee referral bonuses