Spanish-Speaking For Online Streaming Service - Work In Greece - Paid Relocation
Mercier Consultancy GroupSupport summary
Explicitly identified in the job description.
No visa sponsorship identified.
About this role
Mercier Consultancy MD is excited to announce a fantastic opportunity for Spanish-speaking professionals to join an Online Streaming Service team in Greece. This role offers paid relocation support, allowing candidates to move comfortably and start a rewarding career in the thriving entertainment industry. As a part of the team, you will provide top-tier customer support to Spanish-speaking users, helping them enjoy a seamless streaming experience. Key Responsibilities Engage with customers in Spanish, handling inquiries about subscriptions, streaming content, technical support, and account management. Act as a brand ambassador, delivering exceptional service and fostering customer loyalty. Resolve technical issues efficiently while maintaining a positive customer experience. Collaborate with cross-functional teams to provide feedback and improve service offerings. Maintain accurate records of customer interactions and solutions provided. Stay up-to-date with new platform features and content to assist customers effectively. Fluent Spanish speaking and writing skills are mandatory; additional language skills are a plus. Previous experience in customer service or related fields, preferably within the online streaming or entertainment sectors. Exceptional communication, interpersonal, and problem-solving skills. Ability to relocate to Greece with the support provided by the company. Comfortable working in a dynamic, fast-paced environment with changing priorities. Proficiency with computers and familiarity with CRM software. Flexible availability to cover different shifts, including weekends and holidays as needed. Competitive Monthly Salary 2 Extra Salaries Per Year Fully Paid Relocation Package Fully Paid Training Health Insurance And Much More...