Spanish Customer Service for Digital Banking - Athens, Fully Paid Relocation

Mercier Consultancy is seeking a dedicated Spanish Customer Service Representative to join our Client's Digital Bank team based in Athens, Greece. This role offers a unique opportunity with fully paid relocation, enabling you to be part of an innovative financial services environment. In this position, you will assist Spanish-speaking clients by providing high-quality customer service related to digital banking products, services, and inquiries. Your fluency in Spanish will be crucial in ensuring effective communication and a seamless banking experience for our customers. Responsibilities Provide exceptional customer support in Spanish for digital banking products and services Assist with account inquiries, transactions, technical issues, and product information Resolve customer complaints and issues promptly and professionally Document all customer interactions accurately in the CRM system Collaborate with internal teams to improve customer experience and service delivery Stay updated on digital banking trends, products, and regulations Fluency in Spanish and English, with excellent communication skills Your nationality and native language must be clearly stated in your C.V. and/or Cover Letter Previous experience in customer service, preferably in banking or financial services Strong problem-solving skills and attention to detail Ability to work efficiently in a fast-paced, technology-driven environment Willingness to relocate to Athens, Greece with full relocation support provided Familiarity with CRM systems and digital banking platforms is a plus Fully Paid Relocation Package ( Flight, Transfer and 2 weeks in Hotel ) Private Health Insurance 2 Extra Salaries Per Year Support In Finding Accommodation After Hotel Fully Paid Training Monthly Performance Bonus Free Greek Course And More...