Slovak Customer Agent Specialist - Sofia, Fully Paid Relocation

Mercier Consultancy is offering an exciting opportunity for a Slovak Customer Agent Specialist to join our team in Sofia, Bulgaria, with fully paid relocation! This role is perfect for a motivated individual fluent in Slovak who is eager to provide excellent customer support while experiencing life in a vibrant new city. As a Customer Agent Specialist, you will be the first point of contact for Slovak-speaking clients, assisting them with inquiries, support needs, and ensuring a smooth and satisfying customer experience. Responsibilities Provide customer support in Slovak via phone, email, and chat Handle inquiries related to products and services efficiently and professionally Maintain accurate records of client interactions within our CRM system Collaborate with internal teams to resolve customer issues promptly Gather customer feedback to help improve service quality Participate in training sessions to stay updated on company offerings and procedures Fluency in Slovak and English, both written and spoken Excellent communication and interpersonal skills Customer service or support experience is preferred Strong problem-solving and multitasking abilities Ability to work independently and as part of a team Willingness to relocate to Sofia, Bulgaria Positive attitude and willingness to learn Competitive Monthly Salary Fully Paid Relocation Package ( Flight, Transfer and Hotel ) Private Health Insurance Support In Finding Accommodation After Hotel Fully Paid Training And More...