Portuguese-Speaking Support Specialist in Sofia - Fully Paid Relocation

Patrique Mercier Recruitment is seeking a skilled Portuguese-Speaking Support Specialist to join our team in Sofia, Bulgaria, with a fully paid relocation package. This role offers a unique opportunity to deliver exceptional customer support while enjoying the vibrant cultural and professional environment of Sofia. As a Portuguese-Speaking Support Specialist, you will be responsible for providing high-quality assistance to Portuguese-speaking customers, resolving their issues effectively and ensuring their satisfaction with our products and services. Key Responsibilities Provide excellent support to Portuguese-speaking clients via phone, email, and chat. Troubleshoot and resolve technical and product-related issues efficiently. Maintain clear and accurate documentation of customer interactions and resolutions. Collaborate with team members to share insights and improve support workflows. Stay updated with product knowledge and best practices through continuous learning. Fluent in Portuguese (spoken and written), with native proficiency preferred. Strong communication, problem-solving, and customer service skills. Technical aptitude and previous experience in customer support or related fields highly desirable. Clearly state your native language and nationality in your CV and/or cover letter. Willingness to relocate to Sofia, Bulgaria, with full relocation support provided. Ability to work independently and collaboratively in a fast-paced environment. Positive attitude, adaptability, and commitment to personal and professional growth. • Financial support during relocation • Fully paid training • Stable job and career development opportunities • Attractive salary • Additional health insurance • 50+ benefits and services to choose from • Positive international working environment • Support and learning • Employee referral bonuses