PM

Polish Fitbit Customer Support Specialist - Sofia, Fully Paid Relocation

Patrique Mercier Recruitment By Cyriel
Posted 1 weeks ago
Relocation support
Bulgaria
Customer Support

Support summary

Relocation support

Explicitly identified in the job description.

Visa sponsorship

No visa sponsorship identified.

About this role

🌟 Take your career to new heights with Patrique Mercier Recruitment ES! We are hiring a Polish Fitbit Customer Support Specialist to join our team in Sofia, Bulgaria, offering a fully paid relocation package to make your move seamless and hassle-free. In this role, you will provide expert customer support for Fitbit products to Polish-speaking customers, helping them troubleshoot issues, understand device features, and enjoy an outstanding Fitbit experience. Become part of a dynamic, international environment and grow your career with us. Your Responsibilities Deliver high-quality customer support for Fitbit products to Polish-speaking clients via phone, email, and chat. Troubleshoot device issues, provide detailed product guidance, and assist customers in optimizing their Fitbit experience. Maintain accurate records of customer communications in the CRM system. Collaborate with internal teams to resolve complex cases and improve service quality. Engage in continuous learning to stay updated on Fitbit product developments and customer service best practices. Fluency in Polish (both written and spoken) is essential. Clearly state your native language and nationality on your CV and/or cover letter. Previous experience in customer support, especially within technology or consumer electronics, is an advantage. Strong communication, problem-solving, and interpersonal skills. Willingness to relocate to Sofia, Bulgaria; relocation fully covered by the company. Technical aptitude and great attention to detail. Ability to work independently and as part of a team. • Financial support during relocation • Fully paid training • Stable job and career development opportunities • Attractive salary • Additional health insurance • 50+ benefits and services to choose from • Positive international working environment • Support and learning • Employee referral bonuses

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