Polish Fitbit Customer Support Specialist - Sofia, Fully Paid Relocation

🌟 Take your career to new heights with Patrique Mercier Recruitment ES! We are hiring a Polish Fitbit Customer Support Specialist to join our team in Sofia, Bulgaria, offering a fully paid relocation package to make your move seamless and hassle-free.

In this role, you will provide expert customer support for Fitbit products to Polish-speaking customers, helping them troubleshoot issues, understand device features, and enjoy an outstanding Fitbit experience. Become part of a dynamic, international environment and grow your career with us.

Your Responsibilities

• Deliver high-quality customer support for Fitbit products to Polish-speaking clients via phone, email, and chat.
• Troubleshoot device issues, provide detailed product guidance, and assist customers in optimizing their Fitbit experience.
• Maintain accurate records of customer communications in the CRM system.
• Collaborate with internal teams to resolve complex cases and improve service quality.
• Engage in continuous learning to stay updated on Fitbit product developments and customer service best practices.

• Fluency in Polish (both written and spoken) is essential.
• Clearly state your native language and nationality on your CV and/or cover letter.
• Previous experience in customer support, especially within technology or consumer electronics, is an advantage.
• Strong communication, problem-solving, and interpersonal skills.
• Willingness to relocate to Sofia, Bulgaria; relocation fully covered by the company.
• Technical aptitude and great attention to detail.
• Ability to work independently and as part of a team.

1. • Financial support during relocation
2. • Fully paid training
3. • Stable job and career development opportunities
4. • Attractive salary
5. • Additional health insurance
6. • 50+ benefits and services to choose from
7. • Positive international working environment
8. • Support and learning
9. • Employee referral bonuses