Karlsruhe, Hybrid Working Student Support BW 76131

We are Gameforge Karlsruhe | hybrid working | part-time | from now We are one of the leading publishers of free-to-play online games based in Karlsruhe, Germany. As a team of gamer, we support most of our MMO games, such as AION, Metin2, etc., help players and provide feedback to our internal game teams. As Working Student* Customer Support, you are assisting players with all game related issues from lost items to technical troubleshooting. You should be “thick-skinned” to be able to handle a very passionate community, too. Please submit your application in English. Your mission You handle requests from players by using our ticket system You check and monitor the game worlds You are in direct contact with our customers You create bug reports and documentation Your skills You work independently and on self-reliant basis You have fluent to business fluent language skills in English You have great persistence and are able to work under pressure You have excellent written communication skills You are passionate about online games and are experienced in MMOs You enjoy working in a team environment and are keen to learn more through practice Your Gameforge setting An international company awaits you! English is our company language, as employees from over 35 nations are part of our team The future's hybrid! Together with your manager and team, you can arrange how you split your time working from home or at the office Where colleagues become friends! Regular team events and an open company culture We put our complete trust in you! Through freedom to choose things like flexible assignment of working hours and personal responsibility for your own work About Gameforge About Gameforge Founded in 2003, Gameforge is a leading Western publisher and operator of widely acclaimed Massively Multiplayer Online (MMO) and browser-based game titles. Gameforge builds highly active and enduring global communities by supporting players through the greatest quality LiveOps, provision of localized content, engaging community management, and frequent delivery of meaningful updates. Gameforge’s diverse portfolio of highly successful gaming brands provides different worlds with engaging experiences for players from all walks of life: core MMORPG titles AION, Runes of Magic, and Metin2, beloved anime MMOs Elsword and NosTale, strategy-focused browser games like OGame and Ikariam, along with indie titles. More information is available on http://corporate.gameforge.com/ *No matter what gender, we’ re on the lookout for people with drive and talent. FAQ Who is Gameforge looking for? Gameforge is looking for talented individuals from all backgrounds. We welcome applicants regardless of gender, nationality, ethnic or social background, or religion. How do I apply for a job at Gameforge? You can apply through our online application tool. Simply choose a job listing or submit an open application indicating your preferred area. After you apply, our HR team will contact you. What is the Gameforge application process? Application submission – confirmation email Application review – documents reviewed internally Initial contact – HR reaches out Interviews and assessments – interviews, tests, assignments Final decision – outcome communicated You can check your application status anytime in your applicant profile. What documents do I need to apply to Gameforge? CV or résumé Cover letter Depending on the role: Certificates or degrees Work samples Portfolio (for creative roles) Are there application deadlines at Gameforge? No, there are no fixed deadlines. You can apply as long as the job posting is online. How can I prepare for a Gameforge interview? Research the company and its games Understand the role Be ready to discuss your experience Interest in gaming is important, but you don’t need to be a professional gamer. Is English required to work at Gameforge? Yes, English is the company’s working language and required for communication in an international team. Should I submit my application in German or English? You can submit your application in either German or English. Some roles may require English. Can I send an open application to Gameforge? Yes, you can send an open application using the online application tool. How can I check the status of my Gameforge application? Log into your applicant profile to check your application status. What we offer: -  Individual home-office arrangement -  Flexible working hours -  30 days of vacation -  On-site parking -  Gym room and personal trainer -  Free breakfast and lunch -  Free coffee and drinks -  Events -  Language courses -  Visa support What we offer: Individual home-office arrangement Flexible working hours 30 days of vacation On-site parking Gym room and personal trainer Free breakfast and lunch Free coffee and drinks Events Language courses Visa support