HR Content Compliance Specialist
MSD Czech RepublicPosted 1 weeks ago
Support summary
Relocation support
No relocation support identified.
Visa sponsorship
Explicitly identified in the job description.
About this role
Job Description
The HR Content Compliance Specialist is responsible for ensuring the accuracy, governance, audit readiness, and ongoing maintenance of regional/country‑specific HR knowledge and compliance content. This role partners closely with Global HR Knowledge Owners, Regional Knowledge Managers, Country Publishing Leads, HR COEs, Legal, HR Solutions and Compliance teams to ensure that HR knowledge content articles remain current, compliant, searchable, and AI‑ready across all supported countries.
The role plays a critical part in risk mitigation, regulatory adherence, and operational excellence by overseeing country knowledge lifecycle management, supporting local and global audits, and ensuring alignment between global standards and local regulatory requirements.
Key Responsibilities
Country HR Knowledge Management
Artificial Intelligence (AI), Data Analysis, Employee Development, HR Analytics, HR Shared Services, HR Systems Implementation, Human Resource Information Systems (HRIS), Human Resource Tools, Process Improvements, Project Management, Service Improvement
Preferred Skills
Current Employees apply HERE
Current Contingent Workers apply HERE
Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
Employee Status
Regular
Relocation
VISA Sponsorship
Travel Requirements
Flexible Work Arrangements
Hybrid
Shift
Valid Driving License
Hazardous Material(s)
Job Posting End Date
06/6/2026
The HR Content Compliance Specialist is responsible for ensuring the accuracy, governance, audit readiness, and ongoing maintenance of regional/country‑specific HR knowledge and compliance content. This role partners closely with Global HR Knowledge Owners, Regional Knowledge Managers, Country Publishing Leads, HR COEs, Legal, HR Solutions and Compliance teams to ensure that HR knowledge content articles remain current, compliant, searchable, and AI‑ready across all supported countries.
The role plays a critical part in risk mitigation, regulatory adherence, and operational excellence by overseeing country knowledge lifecycle management, supporting local and global audits, and ensuring alignment between global standards and local regulatory requirements.
Key Responsibilities
Country HR Knowledge Management
- Own and maintain country‑specific HR knowledge content, ensuring alignment with global HR standards while accurately reflecting local labor laws, regulatory requirements, translations standards and country practices.
- Partner with Country Publishing Leads (CPLs), HR COEs, and regional stakeholders to create, review, approve, publish, and retire HR knowledge articles.
- Ensure HR knowledge content is clear, actionable, searchable, and consistently structured according to HR knowledge governance standards.
- Coordinate timely updates to knowledge content following policy changes, regulatory updates, audit findings, or process changes.
- Serve as a key HR contact for knowledge content related to HR policies, procedures, translations & AI Readiness Guidelines.
- Perform regular knowledge audits and health checks to validate accuracy, compliance, and completeness of country-level HR content & measure effectiveness and user satisfaction through data & analytics.
- Track, document, and remediate audit findings, gaps, and corrective actions related to HR knowledge and documentation.
- Maintain clear audit trails, version history, approvals, and documentation evidence in line with governance expectations.
- Enforce HR knowledge governance frameworks, including standards for content creation, review cycles, approvals, translations, and retirements.
- Monitor knowledge KPIs (e.g., content freshness, audit findings, usage, and quality indicators) and escalate risks as needed.
- Support continuous improvement initiatives to strengthen knowledge quality, compliance, and AI readiness across regions and countries.
- Act as a liaison between HR Operations, HR Solutions, Legal, Compliance, COEs & cross-functional partners (i.e., IT, Finance) to resolve country‑specific issues and questions while adhering to established standards and consistency where applicable.
- Provide guidance and support to CPLs and HR knowledge contributors on knowledge standards, audit expectations, and compliance requirements.
- Support onboarding and enablement of new country stakeholders within the HR knowledge ecosystem.
- Experience supporting multi‑country or global HR organizations.
- Familiarity with ServiceNow Knowledge, HR case management, or similar enterprise platforms.
- Experience supporting AI chatbots, copilots, or agent‑based HR service models.
- Background in global HR operations, shared services, or HR transformation initiatives. Project Management mindset and abilities would be valuable.
- Familiarity with content analytics, search optimization, and user experience measurement.
- Knowledge governance & lifecycle management
- Stakeholder collaboration & influence skills
- Strong written communication and attention to detail
- Analytical mindset with focus on measured content performance and data-driven decision making & outcomes
- Continuous improvement mindset with a proactive approach to solutioning
Artificial Intelligence (AI), Data Analysis, Employee Development, HR Analytics, HR Shared Services, HR Systems Implementation, Human Resource Information Systems (HRIS), Human Resource Tools, Process Improvements, Project Management, Service Improvement
Preferred Skills
Current Employees apply HERE
Current Contingent Workers apply HERE
Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
Employee Status
Regular
Relocation
VISA Sponsorship
Travel Requirements
Flexible Work Arrangements
Hybrid
Shift
Valid Driving License
Hazardous Material(s)
Job Posting End Date
06/6/2026
- A job posting is effective until 11 59 59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.