German speaking customer service agent - work in Sofia - paid relocation

Patrique Mercier Recruitment FR is pleased to present an exciting opportunity for a German Speaking Customer Service Agent to join a vibrant team in Sofia, Bulgaria. This role offers a fully paid relocation package, making it an excellent choice for individuals seeking to advance their customer service career while experiencing life in a dynamic city. Responsibilities Provide high-quality customer service to German-speaking clients via phone, email, and chat. Handle customer inquiries related to products, orders, returns, and general support efficiently and professionally. Resolve customer complaints promptly to ensure satisfaction and loyalty. Maintain accurate and up-to-date records of customer interactions using CRM systems. Stay informed about company products and services to provide accurate and helpful information. Collaborate with internal teams to improve the overall customer experience. Participate in training sessions to continuously enhance skills and product knowledge.