Danish-Speaking Fitbit Customer Support Specialist: Sofia, Fully Paid Relocation

🌟 Join Patrique Mercier Recruitment ES as a Danish-Speaking Fitbit Customer Support Specialist in Sofia, Bulgaria! Enjoy a fully paid relocation package and the opportunity to work in a vibrant, international environment. This role involves providing expert support to Danish-speaking customers, helping them with Fitbit device troubleshooting, product information, and general inquiries.

As a member of our team, you will deliver exceptional customer service, contributing to customer satisfaction and loyalty. This role offers exciting challenges and excellent career growth opportunities.

Your Responsibilities

• Provide high-quality customer support for Fitbit products to Danish-speaking clients via phone, email, and chat.
• Assist customers with troubleshooting device issues, usage guidance, and product details.
• Maintain accurate records of all customer interactions in the CRM system.
• Collaborate with internal teams to solve complex customer issues efficiently.
• Stay updated with the latest Fitbit product developments through ongoing training.

• Fluency in Danish (both written and spoken) is essential.
• Clearly state your native language and nationality on your CV and/or cover letter.
• Experience in customer support, particularly in technology or consumer electronics, is a plus.
• Strong communication, problem-solving, and interpersonal skills.
• Willingness to relocate to Sofia, Bulgaria; relocation fully covered by the company.
• Technical aptitude and keen attention to detail.
• Ability to work both independently and collaboratively in a team environment.

1. • Financial support during relocation
2. • Fully paid training
3. • Stable job and career development opportunities
4. • Attractive salary
5. • Additional health insurance
6. • 50+ benefits and services to choose from
7. • Positive international working environment
8. • Support and learning
9. • Employee referral bonuses