Customer Support Specialist with Polish - Sofia, Bulgaria

We're Hiring: Customer Support Specialist with Polish - Sofia, Bulgaria Do you speak Polish fluently and have strong English skills? Are you passionate about helping customers and providing outstanding support? Join our international team in Sofia , where youll assist users, solve problems, and deliver a first-class customer experience in a fast-paced environment. Location: Sofia, Bulgaria (On-site) EU Passport required Languages: Polish (C2/native) + English (B2+) Contract Type: Full-time Schedule: Monday to Friday Relocation support provided if you're moving from abroad What You'll Be Doing: Provide customer support via chat, email, or phone with professionalism and empathy Assist with product, account, and service-related inquiries Record customer interactions and ensure accurate documentation Escalate complex issues when necessary to internal teams Deliver excellent customer service and ensure user satisfaction What We Offer: Relocation package (travel & temporary accommodation support) Paid training and structured onboarding process Multicultural team environment in Sofia Modern office facilities and supportive leadership Career growth opportunities in customer service and operations Join a vibrant, international workplace where your skills make a difference. Apply now and start your journey in Sofia!