Croatian Travel Customer Service Representative in Athens

Customer Support Specialist Croatian Speaker Athens, Greece ️ Start January 2026 ️ Relocation package: bonus + 3 weeks in hotel About the Role Join a multicultural international company in Greece and begin the new year with an exciting opportunity! We are looking for a Croatian-speaking Customer Support Specialist to assist travelers using a global accommodation platform. You will handle customer cases only in Croatian , while English is used internally for training and communication with your team. ️ Main Responsibilities Support customers in Croatian via phone, email, and chat Assist with reservations, payments, cancellations, and general questions Provide clear guidance and friendly, solution-oriented service Escalate more complex issues to dedicated internal teams Share feedback on recurring issues to improve the customer experience What We Offer 14 salaries per year Performance bonus Private health & life insurance ️ Monthly meal vouchers 25 days of paid annual leave Permanent, full-time contract (40h/week, 5 days/week) 3 weeks of hotel accommodation upon arrival in Athens ️ Relocation bonus for EU candidates moving to Greece What You Need Native or C2 level Croatian Good command of English for internal communication Strong communication, problem-solving skills, and a customer-focused attitude Previous experience is not necessary - full training is provided Why Work in Greece? Live and work in an international, multicultural environment Enjoy the Mediterranean lifestyle in sunny, historic Athens Affordable cost of living, excellent food, beautiful beaches and islands Ready to start 2026 with a new life and career in Greece? Contact: [email protected]