Job Description
This is a remote position.
Must speak Spanish for Latin Americas engagement.
In this consulting position, you will engage directly with clients to address practical business challenges by implementing and supporting the Zoho system. This role offers you the opportunity to work independently, ensuring the success of each client. You'll have the backing of our in-house development team to enhance the system and support the project.
Primary Duties
Manage client engagements with Zoho training, implementation and custom development
Managing client expectations and setting goals
Manage client communications effectively and on time.
Ensure client success via training and walkthroughs
Implement solutions across various Zoho One applications
Contribute to company goals and objectives, including but not limited to:
Content creation on YouTube for Zoho Projects
Community engagement
Internal meetings
Requirements
Understanding of Sales, Marketing, and Order Management processes and best practices
Experience implementing/administrating CRM systems
Background in providing business solutions in low-code platforms (Zoho, Salesforce, PowerApps)
Experience managing organizational change efforts
Skilled in Zoho Deluge scripting language for workflow automation
Knowledgeable in key Zoho applications: Projects, CRM, Desk, Campaigns, Projects (preferred)
Self-starter with robust communication skills
Benefits
No C2C