WFH Customer Success Associate

AO Globe Life is hiring motivated professionals to join our mission-driven, fully remote team. Whether you’re a recent graduate in business, marketing, communications—or seeking a people-focused career with long-term growth potential—this opportunity provides the structure, mentorship, and flexibility to build a meaningful professional path. With paid training, structured development, and inbound client interest, you’ll be positioned for success from day one in a supportive, performance-driven environment. Key Responsibilities Conduct virtual consultations with clients via Zoom Guide individuals and families through personalized supplemental benefit options Support clients throughout the enrollment process with clarity and professionalism Maintain accurate and organized digital records Deliver responsive follow-up and high-quality client service Participate in weekly training and mentorship sessions Build strong, long-term client relationships Qualifications Strong communication and interpersonal skills Organized, self-motivated, and comfortable working independently Confident in virtual meetings and familiar with digital tools Passion for service-driven work and helping others Customer service or client-facing experience preferred, not required Authorized to work in the United States Reliable internet connection and Windows-based laptop or PC with webcam What We Offer Fully remote position available to U.S.-based candidates Flexible scheduling Inbound client interest — no cold outreach Weekly pay via direct deposit Renewal-based income growth opportunities Paid training and full licensing support Monthly and quarterly performance bonuses 3% equity opportunity for qualifying team members Clear advancement pathways into leadership roles Collaborative, mission-focused team culture About AO Globe Life For more than 70 years, AO Globe Life has provided supplemental benefits to working-class families nationwide, serving union members, credit union members, and veterans. As a remote-first organization, we are committed to service, integrity, and empowering our team members to build meaningful, flexible careers. If you’re ready to take the next step in a purpose-driven remote career, apply today and discover where opportunity meets impact.