Position Summary
We are looking for a service-driven Virtual Travel Support Advisor to join our remote team. This role centers on delivering exceptional client support by assisting with travel planning, coordinating reservations, and ensuring all booking information is precise and up to date. The ideal candidate is organized, proactive, and comfortable working independently in a virtual environment.
Core Responsibilities
Support clients with customized travel planning and itinerary coordination
Research and evaluate travel options, confirming reservations through approved platforms
Offer accurate guidance and personalized recommendations aligned with client needs and budgets
Communicate clearly and professionally through email, phone, and online messaging tools
Handle booking modifications, updates, and customer service matters efficiently
Maintain organized and detailed client records to ensure accuracy
Engage in regular training, team collaboration, and skill development sessions
What We Provide
100% remote work opportunity
Flexible work schedule
Structured onboarding and continuous training
Performance-based incentives and travel-related benefits
Positive, team-oriented work environment
Qualifications
Strong verbal and written communication skills
High level of organization and attention to detail
Comfortable using computers and online systems with reliable internet access
Ability to work independently and manage time effectively
At least 18 years of age
Authorized to work in the United States, United Kingdom, Mexico, Australia, or Spain
Professional proficiency in English