Trainer AI Bot Trainee

Trainer AI Bot Trainee Requirements: Must have: Ability to work within an AI SCRUM team and adapt to evolving processes. Willingness to cross-train across all aspects of the AI chatbot training workflow. Strong organizational and documentation skills. Effective written and verbal communication skills. Ability to collaborate with SMEs, Product Owners, Release Management, and content stakeholders. Attention to detail to ensure content accuracy and quality. Comfortable working with Excel tracking documents and structured workflows. Ability to maintain business continuity through process adherence and knowledge sharing. Responsibilities: Train one or more AI chatbots multiple times per week with new knowledge. Move chatbot knowledge from Development to Production environments. Update and maintain the production bot. Validate and test bot responses to ensure accuracy. Ensure chatbot training accuracy does not fall below 90%. Support content organization into new categories in collaboration with SMEs and Product Owners. Collaborate with the Release Management team to deploy content to production. Assist in gathering, refining, and loading content following the AI chatbot training workflow. Help organize and support student workers (when available) for content gathering and reporting. Required Languages: English Advanced 96-100% Location Colombia - remote