Territory Account Manager

What if the work you did every day could impact the lives of people you know? Or all of humanity? At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the world. Our efforts enable life-changing discoveries that are transforming human health through the early detection and diagnosis of diseases and new treatment options for patients. Working at Illumina means being part of something bigger than yourself. Every person, in every role, has the opportunity to make a difference. Surrounded by extraordinary people, inspiring leaders, and world changing projects, you will do more and become more than you ever thought possible. Territory Account Manager – Oxford & Birmingham, UK Travel – up to 50% The Role As a Territory Account Manager here at Illumina, you will help grow our genomics portfolio with Healthcare, Research and Commercial customers, including Hospitals, Universities, Pharma, Biotech and Service Providers. You will support the development of account plans, learn how to identify and qualify new business opportunities, and help deliver excellent customer experience. This is an ideal role for someone with a life science background who enjoys new business development and is excited to develop. Illumina's employee benefits are industry-leading and include, flexible time off, private medical insurance, compassion and care time off, leisure travel insurance, pension, employee stock purchasing program, volunteer time off, and much more! Why You You bring a strong technical foundation in molecular biology or genomics, gained through your degree and/or hands-on lab experience, and you are motivated to apply this in a customer-facing role focused on healthcare, research and commercial customers such as pharma, service providers and biotech companies. You enjoy new business development, from prospecting and opening doors to supporting the conversion of qualified leads into deals, and you are curious, proactive and highly organised . You have good listening skills, can build rapport with a wide range of stakeholders, and are eager to learn how to manage a pipeline, work towards targets and contribute to team success in a fast-paced, mission-driven environment. Responsibilities: Develop high-value, long-term profitable customer accounts through relationship building sales techniques Identify and manage high-caliber genetic analysis sales opportunities through professional screening processes and use of all available information resources Develop comprehensive knowledge of prospects including personnel and responsibilities, budgeting, internal politics, products and services, competition and market Prepare compelling customer sales presentations and participate in all sales activities and assist with general customer demonstrations, training and support Negotiate all genetic analysis sales in territory and generates associated sales contracts and quotations Maintain profit margins through effective sales negotiation Coordinate and communicate sales activities and strategies effectively to supervisors Develop and maintain all account/contact details within Illumina’s CRM database. Utilize same to effectively monitor and direct customer purchasing activities Leverage CRM system to grow sales from existing customer base and expand customer base in assigned territory Provide regular and accurate sales forecast updates Requirements: Strong technical background in molecular biology or genomics is required Developing professional and strategic sales skills with proven ability to develop and grow key accounts through networking at all levels on the customer organization. Additionally, ability to take qualified leads and turn them into closed deals Excellent listening, time management, organizational and interpersonal skills Strong negotiation skills Detail- and service-oriented individual The estimated base salary range for the Territory Account Manager role based in United Kingdom is GBP 33,400 - 50,200. The range reflects long‑term growth in the role; therefore, most candidates are hired between the minimum and middle of the range. Placement depends on experience, skills, location, and internal equity. This salary range applies to the primary posting location listed above. Should the level or location of the role change during the hiring process, the applicable base pay range will be updated accordingly. Compensation ranges for other locations will differ to reflect local market competitiveness and will be shared with candidates if applicable during the recruitment process. Additionally, all employees are eligible for one of our variable cash programs (bonus or commission) and eligible roles may receive equity as part of the compensation package. We offer a thoughtfully designed benefits package that supports your wellbeing, flexibility, and life beyond work—combining globally differentiated offerings with locally tailored programs. This includes support during important life moments, flexible time off, opportunities to give back, and a weeklong company-wide summer shutdown. In the UK, we also offer flexible benefits, a company contribution of 10% into your pension, and private medical insurance, alongside additional benefits to support you and your family. We are a company deeply rooted in belonging, promoting an inclusive environment where employees feel valued and empowered to contribute to our mission. Built on a strong foundation, Illumina has always prioritized openness, collaboration, and seeking alternative perspectives to propel innovation in genomics. We are proud to confirm a zero-net gap in pay, regardless of gender, ethnicity, or race. We also have several Employee Resource Groups (ERG) that deliver career development experiences, increase cultural awareness, and offer opportunities to engage in social responsibility. We are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information. Illumina conducts background checks on applicants for whom a conditional offer of employment has been made. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable local, state, and federal laws. Background check results may potentially result in the withdrawal of a conditional offer of employment. The background check process and any decisions made as a result shall be made in accordance with all applicable local, state, and federal laws. Illumina prohibits the use of generative artificial intelligence (AI) in the application and interview process. If you require accommodation to complete the application or interview process, please contact [email protected]. To learn more, visit: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf. The position will be posted until a final candidate is selected or the requisition has a sufficient number of qualified applicants. This role is not eligible for visa sponsorship.