Technical Business Analyst x2

Technical Business Analyst x2 We usually respond within two weeks Over the past 30 years, Jumbo has grown from a single computer to a global digital lottery technology business (ASX: JIN), operating across Australia, the UK, Canada and the USA. We partner with thousands of good causes worldwide and helped raise more than $290 million in FY25 alone. We build the platforms and products that power lottery and not-for-profit fundraising at scale. It’s a business that is still growing and evolving, which means the people who thrive here are comfortable with ambiguity, think laterally, take real ownership of their work, and adapt well to change. What will you be doing? We’re building a Define pipeline within our Engineering function. This capability sits between business stakeholders and engineering teams. The team ensures every piece of work entering engineering is clear, validated, and build-ready. As a Technical Business Analyst, you’ll turn ambiguous business problems into structured, actionable requirements that support high-quality delivery at scale. You’ll work as part of the Engineering Trio: Technical Business Analyst, Engineering Manager, and Product Designer. Together, you’ll align requirements with technical feasibility and user experience. This role suits someone who asks the right questions, challenges assumptions constructively, and brings clarity and confidence to delivery. Reports to: Delivery Lead What success looks like Engineering consistently receives work that meets the Definition of Ready, with clear requirements, agreed acceptance criteria, and stakeholder alignment before delivery begins Reduced rework and fewer delivery delays through better upfront problem clarification Strong stakeholder alignment and formal sign-off on functional requirements before work is handed over for build Consistent, high-quality documentation that serves as a reliable reference from definition through delivery and supports smoother execution across teams What makes this role interesting You’ll help shape a new function, rather than stepping into a fully established process You’ll improve how clearly work is defined before it reaches engineering, helping reduce rework and avoid delivery delays You’ll work across business and technical teams, building key relationships You’ll focus on problem clarity, requirement quality, and delivery readiness, rather than roadmap ownership Key challenges The Define pipeline is still being matured, and you’ll be part of evolving it Introducing discipline without slowing delivery is key Balancing multiple stakeholders and their different needs What your day-to-day will look like Translate stakeholder input and tactical initiatives into structured requirements, user journeys, acceptance criteria, and supporting documentation Ensure work meets the Definition of Ready before it enters the delivery queue, so engineering teams can build with confidence Maintain a pipeline of build-ready work to support the scheduling of upcoming initiatives Facilitate workshops and stakeholder discussions to uncover requirements, validate business logic, and identify assumptions Assess and communicate downstream impacts across operations, support, customer success, and other affected teams Act as a key point of contact for stakeholders, helping manage alignment and sign-off on functional requirements Partner with the Engineering Trio, Technical Business Analyst, Engineering Manager, and Product Designer, to shape initiatives with the right balance of function, user experience, and technical feasibility Work with Engineering Managers to identify constraints early and reflect them in requirement scoping Collaborate with Product Designers to ensure user journeys and acceptance criteria align with the intended functionality Contribute to continuous improvement across ways of working, tooling, and documentation standards What you’ll need to bring to the role Experience eliciting and validating requirements through stakeholder interviews, workshops, and collaborative discovery sessions Strong capability in writing clear functional specifications and breaking down ambiguity into actionable requirements Familiarity with prioritisation frameworks such as MoSCoW (Must have, Should have, Could have, Won’t have) or similar approaches Solid understanding of the software delivery lifecycle and agile ways of working, including Scrum or Kanban Experience working within governance models such as Definition of Ready and Definition of Done Proficiency with backlog and documentation tools such as Jira and Confluence Strong communication skills, with the ability to work effectively with both technical and non-technical stakeholders A thoughtful, analytical approach with strong attention to detail The confidence to challenge assumptions, identify gaps, surface edge cases, and raise risks before they impact delivery A collaborative mindset and the ability to build alignment across business, design, and engineering groups Salary banding: $120,000 - $132,000 + Super Our ways of working At Jumbo, we value balance and flexibility. Based in Brisbane and working out of our Head Office, our hybrid working model combines in-office collaboration, three days per week, with working from home, two days per week. We also offer flexible working hours, with core collaboration times from 10:00 am to 2:00 pm. Why join Jumbo? Find your freedom. At Jumbo, our team thrives because we invest in our people. Here’s what you can expect from us: A short-term incentive program that rewards your contributions, dependent on the company’s performance Access to our Employee Assistance Program, providing counselling and coaching Award-winning talent management programs for career growth and skill-building On-site chefs in Brisbane offering fresh, gourmet lunches daily and breakfast twice a week The freedom to work from almost anywhere in the world for up to 120 days a year A social culture, with activities like lunchtime chess, Jumbo band, corporate games, an indoor rock climbing group, Friday socials, and events celebrating diversity and inclusion Novated Leasing - Origin 360 EV Program Generous parental leave: 14 weeks of paid leave for primary carers and 4 weeks for partners Candidates who are offered a position will be required to complete pre-employment checks through our partner, Checkmate and you must have current, valid working rights. We are a 2026 Circle Back Initiative Gold Employer and commit to responding to every applicant. Department Engineering Role Business Analyst Locations Jumbo Interactive Remote status Hybrid Yearly salary AUD120,000 - AUD132,000 Employment type Full-time Office Location Brisbane, Qld About Jumbo Interactive Jumbo Interactive Group is an ASX-listed technology company founded in Brisbane in 1995. The Group builds and operates digital lottery and prize draw platforms, supporting lotteries, charities and partners through technology, marketing and data capabilities. With operations across Australia, the UK, Canada and the United States, Jumbo and its subsidiaries process over $1 billion in annual transaction value through their platforms. Founded in 1995 Coworkers 350 Turnover $1.1 Billion