We enable financial institutions to become AI digital leaders.
As a professional team of global scale, we work with best clients for great and exciting projects, in an environment where we learn amazing things every day. Each code, each voice, each contribution, each challenge, each success is celebrated here.
We welcome candidates who share our values, have the skills and are passionate to enjoy our journey to build the digital future of finance, together.
About the job:
We are looking for Principal/Senior Business Analyst with 7+ years in Digital Banking, to join our rapidly growing team across regions. We are looking for someone with implementation stories to tell and ready to apply best practices to our customers.
If you enjoy leading modules independently, teams and task assignments, and are knowledgeable in Digital Banking across different products and the functionalities to be implemented in the application, then you will definitely enjoy working with us.
What you will be doing:
- Lead and own the end-to-end requirement lifecycle across Retail and Corporate Loan Origination systems, driving requirements from elicitation through validation to final closure, ensuring completeness, traceability, and delivery readiness.
- Define, connect, and govern requirements across CRM, Digital Channels, Branch systems, Lending platforms, and Core Banking, ensuring end-to-end customer journey continuity, data integrity, and seamless integration across all touchpoints
- Own requirement documents quality and governance, eliminating duplicates, resolving inconsistencies, and ensuring no orphan or unclassified requirements
- Classify requirements into OOTB, configuration, customisation, integration, and process, ensuring clear scope boundaries
- Convert business requirements into decision-ready artefacts, outlining options, trade-offs, and cost/time implications
- Analyse and define end-to-end lending processes across origination, credit decisioning, approval, settlement, servicing, and collections
- Identify product gaps and recommend optimal solutions (OOTB, workaround, or customisation) aligned to business needs and delivery constraints
- Work closely with integration teams to define requirements involving APIs, batch processes, and third-party integrations
- Ensure all requirements align with Australian regulatory expectations including APRA, ASIC, AUSTRAC, and Consumer Data Right (CDR) obligations
- Lead structured workshops and transition them into decision-focused validation sessions, driving closure instead of continuous discovery
- Support scope validation, SoW finalisation, and Board-level readiness, highlighting risks, dependencies, and gaps
- Create process flows, journey maps, and functional diagrams to simplify complex banking processes
- Ensure requirements are testable and aligned to SIT/UAT, supporting acceptance criteria and validation cycles
- Collaborate with business, product, architecture, and delivery teams to ensure aligned and implementable solutions
What we are looking for:
- 7+ years of experience as a Business Analyst in banking or financial services
- Proven experience leading end-to-end requirement lifecycle across complex banking transformation programs, including requirement closure under ambiguity and time pressure
- Demonstrated ability to design and connect end-to-end customer and lending journeys across multiple systems (CRM, Channels, Lending, Core Banking), with clear understanding of data flows, system dependencies, and integration impacts
- Strong end-to-end knowledge of lending lifecycle, including origination, credit decisioning, servicing, and collections
- Deep understanding of corporate lending constructs such as facilities, limits, onboarding, and credit structuring
- Hands-on experience working with Core Banking systems, CRM platforms, and Digital Channels
- Exposure to rule engines, workflow automation, and decisioning systems
- Experience in digital banking (internet/mobile) and omni-channel implementations
- Understanding of data models, reporting, and regulatory reporting requirements
- Demonstrated experience in connecting business processes across systems (not working in silos), with clear understanding of upstream/downstream impacts
- Strong understanding of system integrations, including APIs, batch processing, and third-party vendor integrations
- Proven ability to manage large and complex requirement sets, ensuring traceability, consistency, and closure under tight timelines
- Ability to convert ambiguous requirements into structured solutions and decision-ready insights
- Strong communication, presentation, and problem-solving skills with a proactive and delivery-focused mindset
- Experience working across Agile, Waterfall, or hybrid delivery models with strong understanding of project lifecycle
- Strong stakeholder management skills with the ability to engage business users, technical teams, and senior leadership
- Proficiency in tools such as Visio/BPMN tools, Jira, Confluence, and other requirement modelling tools
- Candidates must demonstrate experience working across at least three of the following in a single program: Lending platform, Core Banking, CRM, Digital Channels, or Integration layer
- Based in Townsville, QLD or willing to relocate to Brisbane or Townsville.
Nice to have:
- Experience working with product-based platforms such as Veripark or similar ecosystems
- Exposure to pre-sales, discovery, or solution shaping activities
What we are offering:
- Rewards Beyond the Job: Enjoy a comprehensive benefits package, including Remote Work Support, Health Insurance, Care Program, and Online Psychological Support. We care you!
- Birthday Leave, Because You Matter: We value your special moments! Take the day off on your birthday and treat yourself.
- Global Impact, Cutting-Edge Tech: Immerse yourself in global projects with top-tier clients and stay ahead with cutting-edge technologies. Your skills will shape the future of our industry.
- Unleash Your Potential: Develop yourself with VeriPark Academy opportunities; webinars, and in-house training sessions.
- Diverse, Vibrant Community: Be part of a dynamic environment that values diversity and inclusivity.
- Together Culture: Even in a remote world, we cultivate connections through engaging face-to-face gatherings as well as online fun events. Special information sharing environment where you can update & align yourself.
About VeriPark:
We are a global technology company with more than two decades of expertise in the Financial Services industry. Our mission is to enable financial institutions to become digital leaders by delivering world class customer journeys in digital and assisted channels. We develop omni-channel delivery, customer engagement (CRM), branch automation and loan origination solutions based on Microsoft technology (Azure, Dynamics 365, Power Platform) for banks and insurance companies worldwide.
With offices in 15 countries from Canada over Europe and the Middle East to Kuala Lumpur, our 1000+ colleagues are serving customers in more than 30 countries worldwide.
https://www.veripark.com