Supporter Relations Officers

Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they’re likely to die from. We are looking for 2 Supporter Relations Officers to join our Fundraising Operations team in Edinburgh. As a Supporter Relations Officer, you will play a key role in providing fundraising and administrative support to the Fundraising directorate. This is an excellent opportunity for someone with a strong customer service focus to provide frontline support and help deliver our fundraising activity, ensuring supporters have a positive experience and campaigns run effectively. Your work will ensure that supporter inquiries are handled with care, registrations for fundraising appeals and campaigns are seamlessly managed, and all fundraising events are executed to the highest standard. Key Responsibilities Manage supporter inquiries, registrations, and communications for fundraising appeals, campaigns, and events. Provide administrative assistance to ensure the smooth execution of fundraising activities across the directorate. Assist in planning and coordinating a variety of fundraising events to meet organisational goals. Oversee multiple ongoing activities, ensuring all tasks are completed accurately and efficiently. Collaboration: Work closely with colleagues across the charity to address issues and maintain seamless operations. Uphold the highest standards of Supporter Service, ensuring a positive experience for all stakeholders. What You’ll Need Experience in in a customer service role. Proficiency in Microsoft Office packages. Excellent written, verbal and oral communication skills. Ability to multi-task and prioritise workload. Please see the full job description here Application & Interview Process As part of your online application, you will be asked for a CV and answer additional questions. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role. Close date for applications: Monday 22 June 2026 Salary: £23,600 Contract: Full time, permanent Based: Hybrid remote – Links Place, Edinburgh. You will be required to work from the office full time during training. After that, the role will be hybrid, with 3 days a week in the office. Benefits you’ll LOVE: Flexible working. We’re happy to discuss flexible working at the interview stage. 25 days annual leave (exclusive of Bank Holidays) Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%) Loan schemes for bikes; computers and season tickets Continuous professional development opportunities. Industry-leading training programmes Wellbeing and Employee Assistance Programmes Enhanced bereavement, family friendly and sickness benefits Access to Blue Light Card membership Subsidised Eye Care Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one. We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences. We're happy to accommodate any requests for reasonable adjustments. Please email any requests to [email protected] At Marie Curie, our values are central to everything we do. They guide how we care for people, how we work together, and how we make decisions every day. We are committed to creating a workplace that is safe for everyone — staff and volunteers alike — supportive, inclusive and rewarding. We take stringent steps to ensure that anyone who joins our organisation are suitable for their roles and are committed to safeguarding all our people from harm. We actively consider our impact on the planet, embedding sustainability into everyday decisions to create a lasting, positive difference for the individuals we care for and the world we share. We believe everyone should have the opportunity to thrive and fulfil their potential. Marie Curie is deeply committed to diversity, equity and inclusion, recognising both the social justice imperative and the strength a diverse workforce brings. We actively encourage applications from people of all cultures, perspectives and lived experiences. We are happy to make reasonable adjustments throughout the recruitment process. If you require any support, please contact us at [email protected] . Every application we receive is personally reviewed by a member of our Talent Acquisition team, and in return, we ask that your application authentically reflects you — your experience, perspective and voice.