Supply Planner

Supply & Operations Planner Role Purpose The Supply & Operations Planner is responsible for providing centralised control, visibility, and coordination across the order book, inbound supply, and key business programs (GCP, CTO, and 47 Brand). This role acts as the operational “control tower,” ensuring alignment between Sales Orders, Purchase Orders, and delivery timelines, while enabling accurate and consistent decision-making across Customer Service, Logistics, and Sales. Key Responsibilities 1. Supply & Program Planning Own planning and coordination for key programs including GCP, CTO, and 47 Brand Align demand (Sales Orders) with supply (Purchase Orders, inbound timelines, logistics updates) Monitor MOQ requirements and support optimal buy decisions Identify risks to delivery timelines and proactively escalate issues 2. Order Book Management & Control Own the integrity and accuracy of the open order book across all item categories (TAN, TAB, TAS) Responsible for order book management and visibility across New Era and 47 Brand portfolios Ensure alignment between: Sales Order Requested Delivery Dates (RDD) SAP ATP-driven delivery dates Purchase Order timelines and inbound updates Act as the single source of truth for order status across the business 3. Inbound & Dropship Planning Own and maintain the Inbound Report, covering: Dropship orders (TAS) Warehouse-linked orders (TAB) Align delivery timing with customer Requested Delivery Dates (RDD) and business priorities Coordinate with Logistics (APAC, CHR) to ensure delivery execution aligns with plan Identify opportunities to reduce cost (e.g. storage, split shipments, airfreight) 4. Partial Shipment & Exception Management Identify orders impacted by delays or supply constraints Assess available stock and expected inbound timelines Lead decision-making on partial shipments in alignment with Sales and business priorities Provide clear direction to Customer Service on whether to: Proceed with partial shipment, or Hold for complete delivery Ensure consistent and structured handling of exceptions across all customers 5. Reporting & Business Visibility Develop and maintain a standardised open order and inbound reporting framework Consolidate data from SAP (ZSORD, HANA, PO tracking) into a clear and usable format Provide timely and accurate updates to stakeholders across Sales & Operations 6. Cross-Functional Coordination Act as the key link between: Customer Service (execution) Logistics (APAC, CHR) Warehouse (delivery execution) Sales (priorities and customer expectations) Drive accountability for data accuracy (e.g. PO RDD, inbound updates) Escalate issues and misalignments proactively Role type Supply Chain and Logistics Role Others Locations Robinsons Cyberscape Gamma, Ortigas Center, Pasig City Remote status Fully Remote Work Schedule 07:00am - 04:00pm Manila Shifting Schedule? true Shifts with Daylight Savings? true About Satellite Office Satellite Office partners with some of the world’s leading brands to build high-performing offshore teams based in the Philippines. Our people work directly with international clients in roles that are meaningful, challenging, and rewarding. Whether you’re in customer service, IT, digital marketing, finance, or creative design, you’ll be empowered to do your best work, and build a career you can be proud of. At Satellite Office, we’re committed to creating a workplace unlike any other, fostering growth through engaging employee programs, continuous learning and development, team-building experiences, company-wide celebrations, and world-class office spaces. Why You'll Love Working Here: 🌟 You’re Valued. You won’t just be a number. You’ll be part of a close-knit, collaborative team where your contributions matter. 🚀 You’ll Grow. From day one, you’ll have access to learning opportunities, mentoring, and support to help you reach your full potential. 🎉 You’ll Belong. We’re proud of our vibrant and inclusive culture, filled with team-building events, company-wide celebrations, wellness programs, and more. 🏢 You’ll Work in Style. Our world-class offices are located in premium business hubs like BGC and Ortigas. Modern, comfortable, and designed to bring out your best. 💼 You’ll Work with Global Brands. We match you with top international clients where you’ll work directly with their teams and make a real impact. Whether you’re starting a new chapter or growing in your profession, Satellite Office is where you’ll find more than just a job. You’ll find a career you can be proud of.