Student Success Strategist

Student Success Strategist Want to revolutionize the future of education and do meaningful work that transforms future generations’ lives? Crimson Education is a Series C, global EdTech startup founded in 2013 with the idea that through personalized education and technology, we can transform students into the world leaders of tomorrow. We’re now in 28 markets and have an ambitious team of 700 that’s rapidly expanding across the globe. Our tech platform connects 3000 tutors/mentors to students aiming to achieve admission and scholarships to top universities or their dream career pathway. A subsidiary of Crimson Education, MedView is Australasia’s leading and largest medical school admissions support, delivering UCAT tutoring and mentoring for students aiming for medical school in Australia, New Zealand and the UK. Designed to help students focus on every area - strategy, academic tutoring, exam preparation, application support, extracurricular activities and interview training. This is a full-time, remote position based in China. What are the main responsibilities for this role? Student Strategy Consultants are exemplars of MedView Education’s philosophy who are dedicated to making a difference in students’ lives, helping bridge gaps between present and future goals by personalising blueprints that will become the basis of all academic, extracurricular and personal development. Your task as a Student Strategy Consultant is to work closely with students and their other MedView tutors, mentors and consultants. Primary client-facing responsibilities include the following: driving progress through long-term roadmaps, offering a perspective into Australian higher education, and mentoring through the application processes. With each case that one oversees in this role, a Strategy Consultant is entrusted with the highest level of autonomy and accountability. Strategy Consultants are thus held to the highest standards of integrity; maintain utmost responsibility in managing students’ goals and plans; and contribute to the professional development of the self and of the team. What success looks like Client Service Provide overarching admissions strategies to students by creating individualized roadmaps and constantly evaluating progress to achieve a student’s primary goals Collaborate with the rest of the students’ MedView team (Account Managers, Academic Tutors, Application Consultants, ECL Mentors) to execute on the student’s roadmap Maintain expert knowledge of high school curricula, extracurricular and leadership choices and standardized test planning to make recommendations regarding admissions strategies Utilize in-depth knowledge of institutions of higher learning to guide students and parents towards attainable school goals, working with them to create lists of best fit schools of varied competition to maximize acceptance chances Conduct formal consulting sessions with students on a regular basis, chronicling and sharing with relevant stakeholders notes and action items via the Crimson App platform Maintain reasonable levels of communication with students and families outside of formal sessions through various channels (e.g., We Chat Crimson App Messenger, email, etc.) Sales and Marketing Facilitate or lead development and presentation of marketing materials for seminars or expositions in local markets Collaborate with local Sales teams in Initial Consultations to facilitate potential client investment and understanding in Crimson’s products and services How you’ll know you’re crushing it Supporting a high number of students through the application process + Meeting with students at regular intervals as noted in standard operating procedures Superior communication skills - responding to parents and families with half-day during working days High Student Satisfaction scores What skills and experience you’ll need Bachelor’s degree from a top university/college preferred; advanced degrees will be advantageous At least 1 year of full-time experience or equivalent, with proven track record of success supporting students into top universities Passion for coaching young adults and appreciation of global perspectives + Superior planning and organizational skills; experience in project management, event coordination, product management a plus Superior written and oral communication skills Resilience when working independently under pressure Coordinate, engage and facilitate the student’s journey with MedView to help them achieve their goals (this crux of the service will be provided by Crimson’s world-class Strategists, Tutors and Mentors who contribute to a personalized student roadmap) You will be the main point of contact for students and parents, and be the link between them and the wider MedView team Advise the team on possible value add solutions to support the student Provide the global team insights into local cultural nuances and demands Keep up to date on student’s progress, and report back to the team regularly Proactively manage and foresee issues by resolving complaints or escalations in a timely manner Why work for Crimson? Rapidly growing start up, with a flexible working environment where you will be empowered to structure how you work Limitless development and exposure - our internal promotions/role changes made up 33% of all recruitment last year $1000 individual training budget per year, we love to ‘Level Up’ (it’s one of our core values)! Psychologist on staff Insightful fireside chats and workshops to help support our high performing and ambitious team Radical Candor is a feedback approach we live by We’re a global player with 28 markets (and growing) across the globe. Most roles have the option to work from one of our many offices or remotely! If you're passionate about growing in a fast-paced, collaborative environment, and want to work with cutting-edge technology then we'd love to hear from you! Please keep an eye on your spam / junk email folder for correspondence from Team Tailor. Department MedView Locations China Remote status Hybrid